Salesforce Analyst - NHMFL
Apply NowCompany: Florida State University
Location: Tallahassee, FL 32303
Description:
Department
The National High Magnetic Field Laboratory (NHMFL)
Responsibilities
Analysis of existing data structure in various business systems and develop and design architecture for enterprise and cloud-based applications with the suite of Salesforce products and other third-party technologies.
Builds and monitors a technical roadmap for a digital experience and transformation of previous data structure into a modern CRM and engagement platform. Collaborates and understands the broad system environment and plans for evolutionary path toward modern technologies.
Provides support and maintenance to assigned applications on the CRM and Engagement Technology platform. Participates in testing of the applications and enhancements of the CRM platform.
Contributes to improvements and enhancements of CRM applications and will assist with clients to help empathize with delivering solutions and support to application development during early rollout of new system.
Performs duties in compliance with ITS policies, guidelines, and processes. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree in computer science, MIS, or other appropriate degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)
Contact Info
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .
The National High Magnetic Field Laboratory (NHMFL)
Responsibilities
Analysis of existing data structure in various business systems and develop and design architecture for enterprise and cloud-based applications with the suite of Salesforce products and other third-party technologies.
Builds and monitors a technical roadmap for a digital experience and transformation of previous data structure into a modern CRM and engagement platform. Collaborates and understands the broad system environment and plans for evolutionary path toward modern technologies.
Provides support and maintenance to assigned applications on the CRM and Engagement Technology platform. Participates in testing of the applications and enhancements of the CRM platform.
Contributes to improvements and enhancements of CRM applications and will assist with clients to help empathize with delivering solutions and support to application development during early rollout of new system.
Performs duties in compliance with ITS policies, guidelines, and processes. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree in computer science, MIS, or other appropriate degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)
Contact Info
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .