SENIOR REVENUE CYCLE OPERATIONS MANAGER
Apply NowCompany: Stride Healthcare Management LLC
Location: Dallas, TX 75217
Description:
SR Revenue Cycle Operations Manager
This is a remote position leading/supporting a virtual team of geographically dispersed staff. Provide leadership needed to develop and maintain a high-performance team delivering the revenue cycle
What You'll be Doing:
The Revenue Cycle Operations Manager position will manage the centralized functions within revenue cycle and be responsible for all aspects of day-to-day centralized operations to include billing system configuration, clean & compliant claim submission, insurance and patient accounts, collections and payment posting and reconciliation This includes collections performance, billing team oversight, expense management, and vendor relations. This position requires a person that has experience supervising employees in the day-to-day tasks and responsibilities of the assigned groups within an environment that is dynamic and fast-paced. This position provides training to staff and seeks to streamline processes. Encourages communication in the workflow for continuous improvement. Sets clear production expectations and quality standards. Key contributor to new affiliation and technology implementations
Lead and hands on with revenue cycle team
Maximize revenue through complete and accurate claim submission and strong collection processes
Maximize and monitor cash flow with strong Days Sales Outstanding
Complete revenue cycle analysis to ensure claims are submitted and paid in a timely manner
Coordinate resolution of issues and concerns regarding claims processing, billing issues and payment posting process across the revenue cycle
Adheres to timely month end close process and financial reporting related to revenue cycle processes
Lead, design and provide continuous improvement, implementation and management of process improvements to improve revenue cycle performance while maximizing the patient experience/practice/operations experience
Investigate and resolve revenue cycle, billing and claims concerns escalated from field teams
Work directly with providers, operations/practice teams and payers to build strong relationships
Monitor key metrics and leading indicators to identify and ensure clean claim submission and reconciliation and collections. Implement action plans as appropriate
Establish and communicate impactful team goals, build and enact plans to achieve success
Work to build and update SOPs (Standard Operating Procedures)
Identify, build and implement process improvements
Manage billing for multiple locations simultaneously
Project management, Implementation/Integrations
Challenge the Status Quo
Other duties and responsibilities as assigned by leadership
WHO YOU ARE:
Bachelor's degree in business, Healthcare Admin or equivalent required and 7 or more years of related experience. Master's degree desired but Not required
5-7 years of supervisory experience in health care/dental revenue cycle in a fast paced, high volume environment
Demonstrated knowledge of Healthcare/Dental reimbursement/collections, billing, financial reporting and management
Experience in billing system and payor setup/configuration
Preferred experience of broad payor base and multiple state administered plans and payors
Able to adapt to changes in the work environment and manage competing demands
Advanced computer skills and proficiency in MS Excel and Power Point required; intermediate skills in MS Word and Outlook Required
Effectively thinks big picture and has ability to drill down into the details
Self-starter with high degree of drive, initiative and follow through
Prior experience in consulting and/or healthcare industry required
Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures
Organized work habits, accuracy, and proven attention to detail with strong analytical skills
This is a remote position leading/supporting a virtual team of geographically dispersed staff. Provide leadership needed to develop and maintain a high-performance team delivering the revenue cycle
What You'll be Doing:
The Revenue Cycle Operations Manager position will manage the centralized functions within revenue cycle and be responsible for all aspects of day-to-day centralized operations to include billing system configuration, clean & compliant claim submission, insurance and patient accounts, collections and payment posting and reconciliation This includes collections performance, billing team oversight, expense management, and vendor relations. This position requires a person that has experience supervising employees in the day-to-day tasks and responsibilities of the assigned groups within an environment that is dynamic and fast-paced. This position provides training to staff and seeks to streamline processes. Encourages communication in the workflow for continuous improvement. Sets clear production expectations and quality standards. Key contributor to new affiliation and technology implementations
Lead and hands on with revenue cycle team
Maximize revenue through complete and accurate claim submission and strong collection processes
Maximize and monitor cash flow with strong Days Sales Outstanding
Complete revenue cycle analysis to ensure claims are submitted and paid in a timely manner
Coordinate resolution of issues and concerns regarding claims processing, billing issues and payment posting process across the revenue cycle
Adheres to timely month end close process and financial reporting related to revenue cycle processes
Lead, design and provide continuous improvement, implementation and management of process improvements to improve revenue cycle performance while maximizing the patient experience/practice/operations experience
Investigate and resolve revenue cycle, billing and claims concerns escalated from field teams
Work directly with providers, operations/practice teams and payers to build strong relationships
Monitor key metrics and leading indicators to identify and ensure clean claim submission and reconciliation and collections. Implement action plans as appropriate
Establish and communicate impactful team goals, build and enact plans to achieve success
Work to build and update SOPs (Standard Operating Procedures)
Identify, build and implement process improvements
Manage billing for multiple locations simultaneously
Project management, Implementation/Integrations
Challenge the Status Quo
Other duties and responsibilities as assigned by leadership
WHO YOU ARE:
Bachelor's degree in business, Healthcare Admin or equivalent required and 7 or more years of related experience. Master's degree desired but Not required
5-7 years of supervisory experience in health care/dental revenue cycle in a fast paced, high volume environment
Demonstrated knowledge of Healthcare/Dental reimbursement/collections, billing, financial reporting and management
Experience in billing system and payor setup/configuration
Preferred experience of broad payor base and multiple state administered plans and payors
Able to adapt to changes in the work environment and manage competing demands
Advanced computer skills and proficiency in MS Excel and Power Point required; intermediate skills in MS Word and Outlook Required
Effectively thinks big picture and has ability to drill down into the details
Self-starter with high degree of drive, initiative and follow through
Prior experience in consulting and/or healthcare industry required
Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures
Organized work habits, accuracy, and proven attention to detail with strong analytical skills