SHAREPOINT OPERATIONS LEAD

Note: Position requires local residence (DMV or Suffolk/Norfolk, VA Area): Hybrid-remote; on-site a couple times a week as needed.

Job Summary

VSolvit is seeking a SharePoint Operations Lead to support our Government Client in Northern, Virginia or Norfolk/Suffolk, Virginia. We provide reliable Microsoft SharePoint and Microsoft Dynamic 365 CRM platforms as a service to its customer base to host a variety of mission applications, collaboration, business intelligence, and workflows. Our team operates, maintains, assimilates, and upgrades multiple SharePoint and CRM instances. We examine and rationalize the existing content and customizations in the SharePoint production farms with the intent of migration to future generation environments.

As the SharePoint Operations Lead, you will be using DISA Governance policies, practices, and processes in addition to using cutting edge SharePoint technologies to deliver the best solutions to our clients. Active Secret Clearance is required. This position is remote/hybrid (SIPR access requires periodic on-site visits in the DISA office, either DMV or Suffolk/Norfolk area).

As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s) (including Sr. SharePoint Engineer/Architect), staying focused on the assigned tasks, and completing other tasks as assigned.

Responsibilities

• Track and help troubleshoot widespread issues in the environment
• Work closely with the Delivery Manager to report on the impact of changes to the environment
• Attend Change Management meetings to ensure the team is aware of changes to the environment that could impact the SharePoint & CRM platform
• Gather information from team members and coordinate with Service Partners independently
• Serve as a point of escalation to the Analyst, Engineering, and Leadership teams when technical coordination is needed across teams
• Multi-task and juggle competing priorities
• Coordinate and conduct virtual team meetings across a wide range of audiences
• Ensure the team is following best practices while also considering the unique needs of the customer
• Provide knowledge sharing and training as needed to ensure the team is informed of Governance
• Ensure changes, upgrades, and patches to the SharePoint environment are implemented in accordance with the SharePoint Governance Plan
• Author and maintain SharePoint Governance Plan
• Ensure SharePoint Governance adheres to Microsoft best practices (i.e., performing recurring audits, etc)
• Ensure SharePoint Governance is consistent with overall Governance
• Identify risks and issues in the environment and work with the appropriate teams to mitigate, in addition to identifying technical risks to schedules and performance
• Identify and document capability gaps and areas for improvement
• Identify and make recommendations for Tools

Basic Qualifications

• Strong SharePoint background, with migration and trouble-shooting experience
• Strong knowledge of Microsoft 365 tools and capabilities
• Strong knowledge of Risk Management Framework (RMF) process and documentation
• Synthesize business requirements into system functionality within the SharePoint framework
• Experience updating technical documentation such as SOPs, Design documentation/guides, Network Diagrams
• Excellent organizational and time management skills; ability to work independently and solve problems
• Self-starter with the ability to identify what tasks need to be prioritized based on the impact(s) to the environment and team
• Strong problem solving and critical thinking abilities. Ability to brainstorm with the Architect, Delivery Manager, and team to identify and analyze possible solutions for changes to the environment or processes
• Strong written and verbal communication skills to effectively and professionally communicate across multiple teams and audiences
• Strong work ethic with the flexibility to attend meetings outside business hours as needed
• Minimum 3 years of experience with SharePoint Online with an understanding of SharePoint On-Prem and underlying services
• Minimum of 3 years of experience in a Team-Lead or Management role
• Active Secret Clearance Required

Preferred Qualifications

• Bachelor's degree in a Technical Specialty preferred.
• Project Management experience.
• Preference is local to the DC metro area
• Knowledge of and experience with Power Platform and licensing
• At least 2 years of experience in support of DoD environment in addition to a strong understanding of DoD mission and business practices.
• Security + Certification (not required - but nice to have)

Company Summary

Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.