Manager of Business Operations
Apply NowCompany: JPS Health Network
Location: Fort Worth, TX 76137
Description:
Who We AreJPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.
Job Title:
Manager of Business Operations
Requisition Number:
req25439
Employment Type:
Full Time
Division:
Acclaim Administration
Compensation Type:
Salaried
Job Category:
Director / Management Level
Hours Worked:
Location:
John Peter Smith Hospital
Shift Worked:
Job Description:
Job Description: The Manager Business Operations - Acclaim will serve as a resource in financial and operational
analysis to ensure maximum productivity and efficiency. The Manager will provide analytical support for
administrative, financial, operational and strategic objectives for the division, service line leaders and
providers. Responsible for the overall direction, coordination, implementation, execution, control and
completion of specific projects ensuring consistency with company strategy, commitments and goals.
Essential Job Functions & Accountabilities:
Supervises staff to include coaching, counseling, preparing, disciplining, and administering
departmental performance evaluations.
Provides analytical support for managers, directors, executives, and clinical leadership.
Builds and maintains operational reports for Acclaim, working with end-users to design, create,
document, manage, and fulfill requests for production reports.
Compiles and manipulates data with the expectation of transforming into logical, defensible,
presentable, and actionable information.
Assists in the design, development, and implementation of operational and informational process
improvement to move Acclaim closer to organizational top quartile performance.
Develops, implements, and maintains front-end presentation (dashboards) and automated report
solutions to support operational and administrative needs of the Department.
Supports preparation and distribution of monthly dashboards to review the performance of the
department, including key performance indicators, benchmarks, metrics, revenue, and operational
goals.
Assists in budget planning and management.
Creates and fosters a culture of customer service within the department to better serve all
stakeholders.
Supports compliance with policies, procedures, rules, and regulations.
Works with outside vendors as needed to support departmental goals and objectives.
Acts as a resource with information and supporting initiatives related to continual improvement of
financial and operational results.
Identifies resources as necessary and restructures work processes for improved efficiency and
effectiveness.
Demonstrates ownership and accountability for project results, resolving any issues and solving
problems throughout project life cycle.
Partners with stakeholders to complete project charter outlining scope, goals, deliverables,
required resources, budget and timing.
Creates a project schedule to identify when each task will be performed; determine how results
will be measured. Tracks and reports project milestones and provides timely status reports to
organizational leaders.
Communicates expectations to team members and stakeholders, acts as a mediator coach and
motivates project team members on a proactive basis to foster the cohesive functioning of the
interdisciplinary team.
Completes a post-project evaluation to determine how well results are achieved.
Performs other job-related duties as needed by the department.
Knowledge, Skills & Abilities:
Knowledge of and proficiency with general health network operations and regulatory compliance.
Knowledge of LEAN performance improvement methodology and evaluation.
Knowledge of and experience with computer systems, software, technology and automated
systems.
Knowledge in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
Knowledge of process improvement initiatives.
Skill at communicating, coaching and providing feedback to persons representing varied
educational levels and cultural backgrounds.
Skill at exercising tact and diplomacy in dealing with sensitive, complex, and confidential issues
and situations.
Skill in Time Management, including prioritizing, organizing, and coordinating multiple work areas
and assignments under fast paced and changing conditions to meet deadlines.
Skill in organizing and running multiple projects.
Skill in facilitating discussions and leading project teams relative to building, planning and problem
solving work.
Ability to identify and understand issues, problems and opportunities; compare data from different
sources to draw conclusions; use effective approaches for choosing a course of action or
developing appropriate solutions.
Ability to conduct research, analyze, draw conclusions and make recommendations.
Ability to articulate, make presentations and conduct training sessions for all levels within the
organization.
Ability to foster open communication, trust, support and active departmental participation with
physician and hospital staff.
Ability to recruit and retain competent staff utilizing coaching skills that will foster employee
development, productivity, growth, satisfaction, loyalty, commitment and team work.
Visual acuity to read information from computer screens, forms and other printed materials and
information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone
systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending,
crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 25 lbs.
Qualifications:
Required Qualifications:
Master's Degree in Business, Finance, Health Administration, Accounting or related field of study.
2 plus years of experience as a financial/operational analyst.
Proficient in using Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook.
Preferred Qualifications:
1 plus years of experience in physician group administration
1 plus years of experience as a financial/operational analyst in healthcare.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:
1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.
Job Title:
Manager of Business Operations
Requisition Number:
req25439
Employment Type:
Full Time
Division:
Acclaim Administration
Compensation Type:
Salaried
Job Category:
Director / Management Level
Hours Worked:
Location:
John Peter Smith Hospital
Shift Worked:
Job Description:
Job Description: The Manager Business Operations - Acclaim will serve as a resource in financial and operational
analysis to ensure maximum productivity and efficiency. The Manager will provide analytical support for
administrative, financial, operational and strategic objectives for the division, service line leaders and
providers. Responsible for the overall direction, coordination, implementation, execution, control and
completion of specific projects ensuring consistency with company strategy, commitments and goals.
Essential Job Functions & Accountabilities:
Supervises staff to include coaching, counseling, preparing, disciplining, and administering
departmental performance evaluations.
Provides analytical support for managers, directors, executives, and clinical leadership.
Builds and maintains operational reports for Acclaim, working with end-users to design, create,
document, manage, and fulfill requests for production reports.
Compiles and manipulates data with the expectation of transforming into logical, defensible,
presentable, and actionable information.
Assists in the design, development, and implementation of operational and informational process
improvement to move Acclaim closer to organizational top quartile performance.
Develops, implements, and maintains front-end presentation (dashboards) and automated report
solutions to support operational and administrative needs of the Department.
Supports preparation and distribution of monthly dashboards to review the performance of the
department, including key performance indicators, benchmarks, metrics, revenue, and operational
goals.
Assists in budget planning and management.
Creates and fosters a culture of customer service within the department to better serve all
stakeholders.
Supports compliance with policies, procedures, rules, and regulations.
Works with outside vendors as needed to support departmental goals and objectives.
Acts as a resource with information and supporting initiatives related to continual improvement of
financial and operational results.
Identifies resources as necessary and restructures work processes for improved efficiency and
effectiveness.
Demonstrates ownership and accountability for project results, resolving any issues and solving
problems throughout project life cycle.
Partners with stakeholders to complete project charter outlining scope, goals, deliverables,
required resources, budget and timing.
Creates a project schedule to identify when each task will be performed; determine how results
will be measured. Tracks and reports project milestones and provides timely status reports to
organizational leaders.
Communicates expectations to team members and stakeholders, acts as a mediator coach and
motivates project team members on a proactive basis to foster the cohesive functioning of the
interdisciplinary team.
Completes a post-project evaluation to determine how well results are achieved.
Performs other job-related duties as needed by the department.
Knowledge, Skills & Abilities:
Knowledge of and proficiency with general health network operations and regulatory compliance.
Knowledge of LEAN performance improvement methodology and evaluation.
Knowledge of and experience with computer systems, software, technology and automated
systems.
Knowledge in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
Knowledge of process improvement initiatives.
Skill at communicating, coaching and providing feedback to persons representing varied
educational levels and cultural backgrounds.
Skill at exercising tact and diplomacy in dealing with sensitive, complex, and confidential issues
and situations.
Skill in Time Management, including prioritizing, organizing, and coordinating multiple work areas
and assignments under fast paced and changing conditions to meet deadlines.
Skill in organizing and running multiple projects.
Skill in facilitating discussions and leading project teams relative to building, planning and problem
solving work.
Ability to identify and understand issues, problems and opportunities; compare data from different
sources to draw conclusions; use effective approaches for choosing a course of action or
developing appropriate solutions.
Ability to conduct research, analyze, draw conclusions and make recommendations.
Ability to articulate, make presentations and conduct training sessions for all levels within the
organization.
Ability to foster open communication, trust, support and active departmental participation with
physician and hospital staff.
Ability to recruit and retain competent staff utilizing coaching skills that will foster employee
development, productivity, growth, satisfaction, loyalty, commitment and team work.
Visual acuity to read information from computer screens, forms and other printed materials and
information.
Able to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone
systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending,
crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects and equipment up to 25 lbs.
Qualifications:
Required Qualifications:
Master's Degree in Business, Finance, Health Administration, Accounting or related field of study.
2 plus years of experience as a financial/operational analyst.
Proficient in using Microsoft Office Suite to include Word, Excel, PowerPoint, and Outlook.
Preferred Qualifications:
1 plus years of experience in physician group administration
1 plus years of experience as a financial/operational analyst in healthcare.
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States