Credit Manager

Milestone Equipment Holdings is one of the nation's largest and fastest-growing transportation equipment leasing and rental providers. Milestone boasts a national network of 70+ locations, with over 100,000 trailers, chassis, and containers.

We are seeking an experienced Credit Manager to help lead and mentor a team of analysts. This role is pivotal in managing credit risk, overseeing collections, and collaborating across departments like Sales, Billing, Accounting, and Cash Applications. You'll play a key part in safeguarding the company's financial interests by evaluating customer creditworthiness, establishing credit limits, and supporting the continued growth and success of Milestone's leasing and rental operations.

Key Responsibilities:

• Lead routine credit assessments and reviews for current customers, ensuring compliance with departmental policies. Take proactive steps based on credit risk analysis.
• Manage the timely processing of credit applications. Work closely with the Sales team to gather required documentation such as financial statements, proof of insurance, and customer guarantees.
• Clearly communicate credit decisions to the Sales team, ensuring they are informed and supported.
• Conduct thorough financial analyses using both internal data and third-party reports to make informed credit recommendations.
• Create a schedule to regularly review existing customer credit limits supported by full financial statement review and analysis.
• Liaise directly with customers to discuss credit limits and the criteria for increasing them when necessary.
• Prepare and present comprehensive credit reports to the Executive Leadership Team, and actively participate in monthly credit meetings.
• Monitor and develop plans of action revolving around departmental Key Performance Indicators.
• Collaborate with the Cash Team on resolving cash account discrepancies and ensure accurate allocation to customer invoices.
• Join regular calls with Sales teams, focusing on resolving overdue accounts and addressing slow payment concerns.
• Coordinate with the Maintenance Team to ensure timely processing of repair invoices and to apply insurance payments accurately.
• Support legal actions related to collections by coordinating with General Counsel and external legal teams, providing necessary documentation.
• Manage Credit Department direct reports, reviewing the account set-up process and measuring predetermined KPI's to ensure satisfactory turnaround times.
• Mentoring Accounts Receivable Team to provide guidance and escalation directives as needed to minimize company risk.
• Propose and support efforts to put new systems in place to automate credit decisioning and improve overall cash flow cycle.

Qualifications:

• Bachelor's degree required.
• At least 3 years of managerial experience in credit and collections, with people management responsibilities.
• Experience in the leasing, rental, or equipment finance industry is highly preferred.
• Familiarity with credit card management and PCI compliance is a plus.
• Strong knowledge of finance and commercial insurance, with an understanding of liability and physical damage coverage.
• Exceptional organizational, analytical, and communication skills.
• Advanced Excel skills with demonstrated proficiency.
• Familiarity with CRM systems, D&B, and Billtrust is a plus.

EEO Statement

Milestone Equipment Holdings, LLC herein Milestone, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Milestone complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Milestone expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Milestone's employees to perform their job duties may result in discipline up to and including discharge.

Equal Opportunity Employer