Implementation Design Lead I

Connect Logistics Services Inc. located in St. Albert, is a third-party contractor that provides warehouse and distribution services of spirits, wine, import beer and cannabis throughout the province of Alberta on behalf of Alberta Gaming, Liquor, and Cannabis (AGLC). We are a member company of DHL Supply Chain (DSC), a division of DHL Group (DHL), the World's Leading Logistics Company.

We are currently looking for an Implementation Design Lead to join our team. The role is predominantly onsite Monday to Friday, day shift. This is a growth position that we anticipate evolving to an IT Manager role with several reports in the future.

Reporting to the IT Director, this role is responsible for supporting technical design, implementation and project management of supply chain technology solutions within the organization. This role translates business requirements into technical specifications and ensures successful deployment of supply chain solutions. The successful candidate collaborates closely with internal and external project resources to deliver high-quality and efficient supply chain solution implementations. This role will also contribute to the planning and implementation of IT projects including concept, identification, scope and estimates. This role is considered a key part of department succession and a candidate should be prepared for career advancement.

What you can expect from this role:

• You'll act as a project leader on internal IT initiatives
• You'll support and ensure quality delivery of IT solutions including project management, system setup, testing, training, implementation, and post implementation support
• You'll represent IT proficiency in developing and fostering constructive relationships
• You'll apply your understanding / knowledge of IT applications and infrastructure components.
• You'll prepare and deliver status reports for Operations and Project contacts
• You'll contribute to the development of IT project plans, resiliency, and strategy to meet business needs
• You'll support applications such as: Microsoft SQL, Azure, IBM Power Systems (iSeries/AS400), Zebra RF, Honeywell Vocollect, Oracle JDEdwards, Manhattan Warehouse Management
• You'll participate in training and/or recruitment of other IT Team members
• You'll participate in development activities relating to IT department leadership

Now, here's what we need from you:

• Completion of a Diploma or degree in a relevant technical field
• 9+ years directly working in an IT environment in the Supply Chain industry
• Working knowledge of logistics and supply chain marketplace
• Motivated to advance career development towards leadership opportunities
• Experience in the implementation and support of business systems
• Strong Information Technology knowledge, with expertise in IT principles, practices, and methodologies.
• Knowledge of project management aspects: integration, scope, time, cost, quality, human resources, risk, procurement, and communications
• Skilled in communication, decision making and problem-solving skills
• Aptitude for organizing, scheduling, developing and executing action plans
• Ability to build trust and maintain a productive environment

CLS provides a competitive compensation package and excellent benefits (including health, dental, vision and life), pension and bonus plan.

For more information on Connect Logistics and to apply please visit our website:

www.connect-logistics.com

Implementation Design Lead I

Are you a dedicated technology professional passionate about technical design and project management? Are you a dynamic, solution-oriented leader seeking an inclusive, customer-centric atmosphere? Do you excel in collaborating with a diverse range of internal and external stakeholders, managing systems, project timelines, and solutions? If yes, DHL Supply Chain welcomes and values your unique perspective and skills! Join us in fostering a diverse and inclusive environment where your talents are celebrated.

Job Description

The Implementation Design Lead (IDL) I is the technical resource on multiple projects, supporting Implementation Analysts developing technical requirements, testing, configuration, and technical readiness of the system.

Design and Planning:

• Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
• Analyze business requirements and translate them into detailed Warehouse Management System (WMS) system designs and configurations
• Collaborate with stakeholders to define functional and technical specifications for the WMS implementation
• Identify risks and issues related to the WMS implementation and devise mitigation strategies
• Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.

Project Delivery:

• Participate in development of concept of systems development, software demonstration, preparation, and execution.
• Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure
• Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as WMS into a new or existing client site(s).
• Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
• Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client
• Provide specialty technical knowledge of one or more in-house or third-party applications.
• Facilitate training for all levels of associates, customers, and/or business partners.

Documentation:

• Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution
• Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects

Required Education and Experience

• Bachelor's degree in IT similar field or 4+ years experience in an IT environment with a technical design background, required
• Experience in WMS implementations and support of business systems, required
• Ability to travel 40%-70% nationally to collaborate with broader team, required

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.