Director, Parts

Join the Mitsubishi Motors North America (MMNA) Team!

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement.

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.

Summary of Role:

The overall purpose of this position is to deliver parts and accessories revenue and profit targets in line with the overall company business plan, while executing MMNA's One Team business philosophy. The individual will be tasked with improving standards and procedures throughout the parts organization and will need to be a motivational and influential leader as he/she needs to affect change at all levels of the organization from corporate office management down to the Parts Distribution Center operations

Responsibilities:

• Provide leadership to the Aftersales organization and counsel to the regional managers in achieving the organizational, regional and personnel objectives
• Develop both dealer and regional field sales targets and objectives relating to Aftersales and ensure those targets are achieved
• Work in collaboration with the Aftersales Business Development department to ensure that retail and wholesale promotional programs at both the National and Regional levels will properly support P&A sales
• Oversee the continued growth of consumer targeted programs including but not limited to, Value Line Parts, and both Port and Dealer installed Accessories Programs
• Develop and manage annual parts department budget, internal sales, and export sales plans. Coordinate with parent company in Japan for unification of common goals.
• Oversee inventory planning strategies to ensure achievement of dealer order fill rates, months of supply, and inventory level targets.
• Oversee parts logistics strategies and ensure cost effective partnerships with carriers are in place for optimum / quality deliveries to MMNA dealers, PDC's and Ports.
• Oversee timely and accurate processing of export parts shipments. Coordinate with internal parts department teams to achieve targets for export order fill rate and high levels of shipping accuracy. Ensure compliance with all export requirements with a strong focus on maintaining C-TPAT customs certification level.
• Oversee parts pricing strategies to ensure competitive price position within the automotive industry. Develop competitive and captive pricing strategies using benchmark data to position the Mitsubishi brand with competitive and fair prices when evaluated among competitors.
• Oversee MMNA Parts Distribution Centers. Ensure achievement of quality and through-put goals to ensure operational efficiency and dealer satisfaction.
• Perform other duties as assigned or requested.

Required Qualifications:

• 15- 20 years of Aftersales management experience within an automotive company, ideally in the spare parts/accessories area.
• Inventory management, logistics and/or parts distribution experience preferred.
• Proven ability to work within a matrix organizational structure and act as a respected motivator and influencer to accomplish changes within the organization.
• Demonstrated success in developing strategic growth plan and then executing to hit targets.
• Ability to effectively manage multiple priorities, meet deadlines while delivering quality results

Undergraduate degree required

Pay Transparency:

The base salary for this position ranges between $180,00 to $220,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Hybrid Working Environment: Enjoy the best of remote and in-office work in our modern office located in the trendy area of Franklin, TN.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

Diversity and How to Apply:

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.

Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter.

Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base.

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email [redacted].

We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.

Click here to learn more about what it's like at MMNA!