Human Resources Manager

Job Description

Position: Human Resources Manager

Department: Human Resources

Job Summary:

Under the general supervision of the Human Resources Director, performs management duties supporting the department and provides leadership to the department as a member of management.

Duties and Responsibilities (specific areas of responsibility, include but are not limited to):

Establishes working relationships with management in and outside of the department to achieve Casino Del Sol's objectives, consistent with Human Resources policies.

Develop and implement HR strategies that align with the overall business objectives of the casino.

Collaborate with executive leadership to ensure HR initiatives support the organization's growth and development.

Lead the recruitment process, including job posting, interviewing, and selection of qualified candidates.

Oversee the onboarding process to ensure a smooth transition for new hires into the organization.

Directs all aspects of employee relations, team member engagement and team member communication.

Direct supervision over different HR department disciplines to include wardrobe and team member dining room

Work with Casino Del Sol departments on Human Resources policies and work to ensure consistency of application of policies and procedures. Develop, update, and communicate HR policies and procedures.

Ensure compliance with federal, state, and local employment laws and regulations.

Manage employee relations, addressing concerns, conflicts, and fostering a positive work environment.

Conduct investigations and provide guidance on disciplinary actions when necessary. Implement and oversee performance management processes, including goal setting, performance reviews, and development plans.

Oversee the administration of employee benefits programs, including health, retirement, and other fringe benefits; attend high-level Benefits meetings with brokers and TPAs.

Responsible for maintaining accurate and confidential employee records.

Generate reports and analytics on HR metrics for management review.

Review and approve team member discipline policy and procedures

Review and approve team member disciplinary actions and investigate as needed.

Review and approve involuntary terminations consistent with gaming policies and procedures.

Conduct exit interviews for terminated team members.

Provide feedback to HR and departmental management regarding trends revealed in exit interviews.

Coordinate team member events.

Manage and improve all HR communications flow.

Responsible for promoting a positive image.

Mediate grievance and appeal process as requested.

Ensure team member handbook reflects current policy.

Investigate team member complaints.

Develop and implement consistent communication strategies for team members.

Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of Casino Del Sol policies and procedures as well as State, Federal, and Tribal labor laws.

Skill in working courteously with the public as well as developing and maintaining good working relationships.

Strong communication and presentation skills, both verbally and in writing.

Strong problem-solving skills and people skills.

Ability to make sound decisions quickly and efficiently.

Maintain a high-level of confidentiality and professionalism.

Skilled in the use of personal computers and other office equipment.

Minimum Requirements:

High School diploma or G.E.D.

10 years of progressive Human Resources management experience in a casino/hospitality environment with a comparable size company.

Experience managing employee relations, compensation, benefits, recruiting, communications, and HR administration to include managing multiple teams

Experience managing complex HR investigations

Must be enthusiastic, outgoing, and energetic with the ability to present and speak to all levels of the organization

Expert level knowledge of employment laws and practices.

Must have previous experience in one or more HRIS's

Physical ability to walk and stand for long, periods of time preparing for and working all HR events

Experience working in a high-pressure environment.

Proficiency in Microsoft Word, Excel, and PowerPoint.

Must have employment eligibility in the U.S.

Must be able to obtain and retain a valid gaming license.

Preferred Requirements:

Bachelor's degree in Human Resources, Labor relations, Organizational Leadership , or closely related field.

SHRM OR NNAHRA certification

Spanish speaking preferred.