NG911 Business Process SME
Apply NowCompany: Tech Tammina
Location: Brooklyn, NY 11226
Description:
NG911 Business Process SME to join our NYC OTI Team located in Brooklyn, NY.
Rate: Market
Onsite
Key Responsibilities:
Qualifications:
Rate: Market
Onsite
Key Responsibilities:
- Provide expert advice to the New York City NG9-1-1 team in all aspects of NG9-1- including and especially Call Handling System Integration.
- Provide business process methodology expertise to the NYPD and FDNY for design, system implementation and testing.
- Assist in the development of use cases and call flows for all types of NG9-1-1 calls.
- Support the NG9-1-1 Call Handling requirements and validation of required standards.
Qualifications:
- Minimum 12 years of experience in a particular technical and/or business application, product, platform, methodology or skill set.
- At least 8 years of hands-on experience at senior level as an audio/telephony systems SME.
- Extensive experience in the following technology areas: Public Safety systems, Quality Assurance, Systems Design, Development, Integration and Testing