L3+ Storage (Netapp) Engineer

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Company: Sarian, Inc.

Location: Milpitas, CA 95035

Description:

Experience on SAN/NAS storage Management, performance tuning, capacity planning and troubleshooting (NetApp, HPE 3PAR, EMC, Tegile and Cloud storage)
Fiber Switches/Directors from Cisco, Brocade (Zoning / VSAN / ISL setup, Performance analysis & Troubleshooting )
Experience in handling firmware upgrade, scaling and migration of storage arrays
Ability to handle migrations on SAN and NAS by coordinating with server\application teams
Expertise in troubleshooting of LUN/NFS/ CIFS/ ISCSI, Q-Trees & quota related issues
Hands on experience in RAID Levels, DAS, Snap shots, snap cloning & replication methods
Ability to handle critical incidents and to work with support teams towards resolution
Ability to troubleshoot and review storage performance related issues
Working knowledge on Unix and/or Windows platform ( i.e. LUN configuration, Multi path configuration & basic troubleshooting from the Host side )
Familiarity to File System, Database, Backup and basic Networking
Should be familiar with ITIL processes

Responsibilities

Provide day to day L3 support for critical and priority operational activities for Storage team -SAN infrastructure, Network Attached Storage (NAS), Hierarchical Storage Management (HSM) and Archival and Retrieval
Sync with offshore team and management for any operational tasks and planned maintenance activities that need approval from client
Troubleshooting on critical issues, problem analysis, performance tuning and capacity planning of storage arrays.
Draft roadmap for planned infrastructure changes and storage migrations
Interacting with end users and work with client to consult solution for storage related issues
Planning for new storage implementations and infrastructure build
Define roles and tasks for L1/L2 individuals
Documentation and verification of the processes and infrastructure