Telecom L3

10years' experience in Managing Cisco Telecom Infrastructure - Manage CUCM Cisco Unified Communication Manager version 8 to 10.5 - Manage CUC Cisco Unity Connection version 8 to 10.5 - Manage IM&P Cisco Presence IM&P version 8 to 10.5 - Manage UCCX Cisco Unified Contact Center Express version 8 to 10.5 - Manage Cisco Prime Assurance/Provisioning - Knowledge on billinng platforms, recording services, operator consoles, Cisco Emergency Responder, Cisco Expressway (MRA), SSO and VMWare virtualization. - Good knowledge of voice enabled routers configuration (28XXs, 38XXs, 29XXs and 39XXs). SIP, H323, MGCP, CUBE and SRST configuration - Good knowledge of E1,T1, PRI, ISDN and SIP protocols. - Cisco IP Phones 89XXs, 88XXs, 794Xs, 796Xs and Cisco softphones CCNA or CCNP Voice/collaboration will be an added advantage - Manage CUCM Cisco Unified Communication Manager version 8 to 10.5 o System upgrades o System patches o ELM (Licensing) o TRUNKS o Dial plan, user and device management, SIP trunks, integration with other Cisco solutions. - Manage CUC Cisco Unity Connection version 8 to 10.5 o System upgrades o System patches o Call Handlers, call routing, unified messaging. - Manage IM&P Cisco Presence IM&P version 8 to 10.5 o Jabber clients (windows, mac, iphone, android, ipad) o System upgrades o System patches o Service Profiles, UC Services, and Federation - Manage UCCX Cisco Unified Contact Center Express version 8 to 10.5 o System upgrades o System patches o Finesse, CUIC, advanced sripting