ServiceNow ITAM Specialist - Phoenix, AZ (Onsite) - Full Time
Apply NowCompany: Centraprise
Location: Phoenix, AZ 85032
Description:
Job Title: ServiceNow ITAM Specialist
Location: Phoenix, AZ (Onsite)
Hire Type: Full Time
Job Description:
Roles and responsibilities:
Soft Skills
Sincerely yours,
Peter Y
Location: Phoenix, AZ (Onsite)
Hire Type: Full Time
Job Description:
Roles and responsibilities:
- Hands-on experience in implementing CMDB, Discovery & Service Mapping
- Good knowledge of Software life cycle workflows & processes
- Basic understanding and ability to script automated processes.
- Configuration and enhancements on the ServiceNow ITAM modular platform
- Develop ServiceNow ITAM configuration, including automated asset data population, integrations with SCCM, JAMF & other asset sources, etc.
- Experience in configure end-to-end SAM Pro processes & activities along with reconciliation & reclamation rules, reports & workspaces.
- Good knowledge & understanding of HAM process & design along with asset lifecycle implementation.
- Document every development, configuration and technical details & prepare training material
- ServiceNow Administration certification
- ServiceNow Implementation Specialist Certification (SAM, HAM)
- Technical Skills (Secondary - Nice to have, NOT MANDATORY):
- ServiceNow Implementation Specialist Certification (Discovery + various tracks)
Soft Skills
- Excellent time management, organizational skills, crisis management and problem-solving skills are essentials
- Good oral and written communication skills Strong analytical, teamwork and customer engagement skills
- Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration
- Must be willing to teach and share all knowledge with team members and other operational teams
Sincerely yours,
Peter Y