Coupa Support Engineer
Apply NowCompany: Centraprise
Location: San Jose, CA 95123
Description:
Role: Coupa Support Engineer
Location - Mountain View, CA (100% Remote role)
Your Day-to-day Will Involve:
Some Things We Consider Critical For This Role:
Thanks & Regards
Ismail Khan
Ph
Location - Mountain View, CA (100% Remote role)
Your Day-to-day Will Involve:
- Responsible for understanding Coupa Platform functionality
- Provide subject matter expertise around Sourcing Optimization best practices that provide valuable guidance
- Responsible for managing JIRA tickets for Access, Enhancements, and Integration failures
- Responsible for getting appropriate sign-off on business process flows for all Procure to Pay processes
- Responsible for developing User Acceptance Test scripts and executing scripts for Client specific used cases
- Designs and configures Coupa to account for new process requests/requirements that may arise; implement efficient, effective and user-friendly processes.
- Resolves escalated issues related to configured processes in Coupa.
- Reviews major release notes for Coupa and provides delta assessment and impacts.
- Produces, maintains and conducts test plans for user acceptance testing for new functionality and defect resolution; regression testing and testing of fixes to defects inreleases.
- Partners with IT/CorpEng teams responsible for development and support of Coupa integrations with interfacing systems.
Some Things We Consider Critical For This Role:
- 3 year or more experience with a Coupa Procure-to-Pay (P2P) platform as a heavy end user, technical owner, implementer, invoice processor, buyer and system administrator.
- Experience implementing Coupa P2P systems and knowledge of implementationLife-cycle.
- Strong communication skills
- CS, MIS background or any other relevant fields of study
Thanks & Regards
Ismail Khan
Ph