Solution Architect

Bay area/ Dallas

Solution Architect with 5G ( Mobility)

10 years

Salary: 110annually

Location: Ohio ( Mandatory)

Exchange Job Description: Please find below.

• Must have working experience (minimum 5-6 years) in Exchange online, managing SMTP
• Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
• Testing, implementation, and deployment of Exchange Online.
• Query Exchange environment using the Office 365 Command online tool.
• Implement and support security policies, such as data retention.
• Support the messaging environment in the Cloud (Microsoft 365).
• Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
• Review, test, and make recommendations for standard email practices.
• Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
• Primary On-site support for Microsoft 365 issues.
• Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
• Perform scripting administration tasks and reporting using PowerShell.
• Develop scripts for automating processes within the environment.
• Help ensure team performance meets or exceeds defined Service Level Agreements.
• Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.
• Monthly audits on the Active Directory environment to reconcile users.
• Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents/tasks.
• Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune).
• Troubleshoot active sync issues with mobile devices.
• Troubleshoot issues with Microsoft 365 Teams.
• Create security and distribution groups in Active Directory.
• Update, contribute, and maintain local SharePoint team sites as procedures/documentation change.
• Create user guides and instructional documents for end-users.
• In charge of onboarding/offboarding users.
• Assigned group, file level permissions in Active Directory.
• Train local support team members, Relationship Managers and Data Analysts on incident origination processes and modifications implemented within the ticketing