Strategic Philanthropy Manager, Donor Advised Funds
Apply NowCompany: Medecins Sans Frontieres
Location: New York, NY 10025
Description:
About MSF USA | Doctors Without Borders
Doctors Without Borders/Mdecins Sans Frontires (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.
Role OverviewThe Strategic Philanthropy Manager, Donor Advised Funds, will take our work to new levels with donor-advised funds, third-party aggregators, and wealth advisors, strengthening relationships, operations, and insights to accelerate revenue growth. This new role will report to the new Director, Strategic Philanthropy, and work closely on uncovering and developing opportunities to raise awareness of MSF's work among industry thought leaders and partners.
This role will execute the MSF strategy, expanding and maintaining B2B relationships while broadening the donor audience and deepening connections with current supporters giving through these vehicles. They may serve as the primary contact for a segment of these donors to drive the pipeline. They will also collaborate with our channel managers, agencies, and stakeholders to optimize donor journeys that inspire and inform donors, while building communications for industry partnerships. This role will support our presence at key industry events to increase visibility and engagement.
The Manager will also improve internal operations, working cross-functionally to optimize the end-to-end experience in the donor cycle. Their work will fuel our data capacity and ability to understand behavior and motivations. They will monitor landscape trends to serve as a subject matter expert.
This role is a crucial contributor to annual planning and budgeting.
Department Accountabilities
ProspectingPursuing strategic opportunities in coherence with MSF-USA's strategy, that creates long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Donor Cultivation, Engagement and ManagementBuild trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.
FundraisingSecure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
Brand PositioningDrive awareness and consideration through brand positioning based on the brand strategy and implement brand plans
Best-in-Class Fundraising Systems and CapabilitiesDeploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
ROLES SPECIFIC OUTCOMES
Marketing
Execute a marketing plan for a particular product, service or specialty area while working within established marketing systems.
Project Management
Deliver small-scale or medium-scale projects while working within an established program management plan.
MSF Representation
Represent the organization or institution in various industry, institutional, and/or professional forums, boards, and committees to promote the company or institution's brand or efforts. Focus on their own expertise.
Donor Relationship Management (Account Management)
Develop and implement relationship management plans for complex existing donor accounts to identify and build relationships with relevant decision makers and influencers within the donor organization, enable the effective flow of information, and resolve issues. Manage ongoing relationships with identified donor segments to meet their needs, providing themes, summary analysis, and recommendations for changes based on donor input.
Improvement and Innovation
Spot potential improvements in our existing business practices and bring forward innovative solutions. Develop and deliver these projects within the organization's change management program, working with guidance from senior colleagues.
Fundraising Events Development and Design
Manages the development and execution of fundraising events, including ideation, planning, and business case development. Fosters relationships with diverse content creators and fundraisers to align their interests with organizational goals and manages post-event reports and analysis to measure success.
These core accountabilities should not be construed as containing every function/responsibility that an incumbent may be required to perform in this job. Incumbents are required to perform other functions as assigned.
COMPLEXITY AND PROBLEM-SOLVING SKILLS
BEHAVIORAL COMPETENCIES
THOUGHT: How MSF USA staff understand the organization, manage complexity and contribute by creating new and different.
People Focus
Build strong relationships and deliver solutions geared to aiding others. Solicit feedback and data; convey a clear understanding of the level of service the team is providing; act when standards are not met by the team; align processes with organizational needs.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Global Perspective
Takes a broad view when approaching issues using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Use a broad perspective when addressing issues and challenges.
Cultivate Innovation
Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results
Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates
Build partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Values Differences
Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourage others to be upfront with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments.
Manages Ambiguity
Operate effectively, even when things are not certain or the way forward is not clear. Respond effectively to unclear situations, seeking to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responding with appropriate composure and effectiveness.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization shifts priorities appropriately.
TECHNICAL COMPETENCIES
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Financial Acumen
Interprets and applies understanding to key financial indicators to make better business decisions.
Tech Savvy
Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis
The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
Project Management Skills
The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters
Presentation and Written Communication Skills
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization; shifts priorities appropriately.
SUPERVISORY RESPONSIBILITY
No supervisory responsibilities.
DESIRED QUALIFICATIONS & EXPERIENCE
At a minimum, the Job Holder should possess:
Minimum 5 years of professional fundraising experience.
Deep knowledge of the donor-advised fund space and smart giving vehicles.
Experience launching new initiatives and developing new business practices.
Demonstrated success in managing projects in complex organizations that drive change.
Experience executing creative content for online and offline materials.
Strong analytical skills.
Proven success in managing exhibits and event presence.
Preferred
Prior experience in vendor and agency management.
Knowledge of fundraising databases such as Salesforce NPSP and experience optimizing reports and functionality to meet business needs.
Working knowledge of project management systems and productivity tools. Comfortable learning new software applications.
TRAVEL REQUIREMENTS
Ability to travel for business as needed, including MSF events and industry meetings.
COMPENSATION
$88,822 to $133,233; New employees will be compensated from the minimum to midpoint based on experience
MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at [redacted]. We consider reasonable accommodation requests on a case-by-case basis.
Doctors Without Borders/Mdecins Sans Frontires (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.
MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.
Role OverviewThe Strategic Philanthropy Manager, Donor Advised Funds, will take our work to new levels with donor-advised funds, third-party aggregators, and wealth advisors, strengthening relationships, operations, and insights to accelerate revenue growth. This new role will report to the new Director, Strategic Philanthropy, and work closely on uncovering and developing opportunities to raise awareness of MSF's work among industry thought leaders and partners.
This role will execute the MSF strategy, expanding and maintaining B2B relationships while broadening the donor audience and deepening connections with current supporters giving through these vehicles. They may serve as the primary contact for a segment of these donors to drive the pipeline. They will also collaborate with our channel managers, agencies, and stakeholders to optimize donor journeys that inspire and inform donors, while building communications for industry partnerships. This role will support our presence at key industry events to increase visibility and engagement.
The Manager will also improve internal operations, working cross-functionally to optimize the end-to-end experience in the donor cycle. Their work will fuel our data capacity and ability to understand behavior and motivations. They will monitor landscape trends to serve as a subject matter expert.
This role is a crucial contributor to annual planning and budgeting.
Department Accountabilities
ProspectingPursuing strategic opportunities in coherence with MSF-USA's strategy, that creates long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Donor Cultivation, Engagement and ManagementBuild trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.
FundraisingSecure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
Brand PositioningDrive awareness and consideration through brand positioning based on the brand strategy and implement brand plans
Best-in-Class Fundraising Systems and CapabilitiesDeploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
ROLES SPECIFIC OUTCOMES
Marketing
Execute a marketing plan for a particular product, service or specialty area while working within established marketing systems.
Project Management
Deliver small-scale or medium-scale projects while working within an established program management plan.
MSF Representation
Represent the organization or institution in various industry, institutional, and/or professional forums, boards, and committees to promote the company or institution's brand or efforts. Focus on their own expertise.
Donor Relationship Management (Account Management)
Develop and implement relationship management plans for complex existing donor accounts to identify and build relationships with relevant decision makers and influencers within the donor organization, enable the effective flow of information, and resolve issues. Manage ongoing relationships with identified donor segments to meet their needs, providing themes, summary analysis, and recommendations for changes based on donor input.
Improvement and Innovation
Spot potential improvements in our existing business practices and bring forward innovative solutions. Develop and deliver these projects within the organization's change management program, working with guidance from senior colleagues.
Fundraising Events Development and Design
Manages the development and execution of fundraising events, including ideation, planning, and business case development. Fosters relationships with diverse content creators and fundraisers to align their interests with organizational goals and manages post-event reports and analysis to measure success.
These core accountabilities should not be construed as containing every function/responsibility that an incumbent may be required to perform in this job. Incumbents are required to perform other functions as assigned.
COMPLEXITY AND PROBLEM-SOLVING SKILLS
- Continuously monitors the industry landscape and innovations, presenting them to leadership for strategic assessment and potential implementation.
- Proficient in handling donor inquiries, discovering philanthropic motivations, and maintaining tact and donor discretion.
- Skilled at donor journey mapping for CX improvements and identifying market opportunities from consumer behavior.
- Demonstrates a history of building and nurturing B2B relationships. Proficient at engaging with stakeholders at different levels within an organization.
- Ability to translate business needs into operational and technological solutions.
- Can professionally advocate humanitarian issues, particularly at conferences.
- Takes an "all hands-on deck" approach to teamwork.
BEHAVIORAL COMPETENCIES
THOUGHT: How MSF USA staff understand the organization, manage complexity and contribute by creating new and different.
People Focus
Build strong relationships and deliver solutions geared to aiding others. Solicit feedback and data; convey a clear understanding of the level of service the team is providing; act when standards are not met by the team; align processes with organizational needs.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Global Perspective
Takes a broad view when approaching issues using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Use a broad perspective when addressing issues and challenges.
Cultivate Innovation
Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results
Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates
Build partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Values Differences
Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourage others to be upfront with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments.
Manages Ambiguity
Operate effectively, even when things are not certain or the way forward is not clear. Respond effectively to unclear situations, seeking to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responding with appropriate composure and effectiveness.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization shifts priorities appropriately.
TECHNICAL COMPETENCIES
Plans and Aligns
Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Financial Acumen
Interprets and applies understanding to key financial indicators to make better business decisions.
Tech Savvy
Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis
The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
Project Management Skills
The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters
Presentation and Written Communication Skills
Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considering the needs of clients, constituents, and the organization; shifts priorities appropriately.
SUPERVISORY RESPONSIBILITY
No supervisory responsibilities.
DESIRED QUALIFICATIONS & EXPERIENCE
At a minimum, the Job Holder should possess:
Minimum 5 years of professional fundraising experience.
Deep knowledge of the donor-advised fund space and smart giving vehicles.
Experience launching new initiatives and developing new business practices.
Demonstrated success in managing projects in complex organizations that drive change.
Experience executing creative content for online and offline materials.
Strong analytical skills.
Proven success in managing exhibits and event presence.
Preferred
Prior experience in vendor and agency management.
Knowledge of fundraising databases such as Salesforce NPSP and experience optimizing reports and functionality to meet business needs.
Working knowledge of project management systems and productivity tools. Comfortable learning new software applications.
TRAVEL REQUIREMENTS
Ability to travel for business as needed, including MSF events and industry meetings.
COMPENSATION
$88,822 to $133,233; New employees will be compensated from the minimum to midpoint based on experience
MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at [redacted]. We consider reasonable accommodation requests on a case-by-case basis.