Senior Data Operations

Position Type:
Support Staff

Date Posted:
9/24/2024

Location:
District Office

Date Available:
10/2024

Closing Date:
Until Filled

District:
Glenbard Township High School District 87

Job Posting ID#:9619
Closing Date: When filled

Position

Senior Data Operations

Building

District Office

Position Type

Confidential

Term

12-month

Hours

7am to 3:30pm

License Required

BA or 4+ years in related field

Supervisor

Director of Technology Services

Rate of Pay

$94,000 - $102,000 (based on experience)

Start Date

10/2024

Position Summary

Glenbard Township High School District 87 is seeking a qualified candidate who will be responsible for assisting with the maintenance, improvement, and continued development of various networked system containing student, employee, and Illinois State Board of Education operational and reported data. This position provides ongoing support and operational assistance for multiple data systems and services utilized by department throughout the district. This role involves developing best practices, managing user accounts, maintaining system integrity, and supporting specialized scheduling and reporting needs. Ideal candidates must be highly organized, detailed originated, and creative problem-solvers able to handle multiple simultaneous assignments efficiently. Candidates must have excellent verbal, written, and communication skills.

Qualifications

• Preferred MCDBA, SIS, PowerSchool Certified, and SQL Certifications
• Strong understanding of data systems and services, with experience in user account management, system audits, and reporting.
• Strong ability to develop custom reports and utilities.
• Proven experience in creating and maintaining user guides and training documentation.
• Proficiency in developing custom reports and utilities.
• Excellent communication skills for relaying system changes and updates.
• Demonstrated initiative, creativity, and problem-solving skills in support roles.
• Familiarity with server subsystems and disaster recovery processes.
• Ability to stay current with technology trends through continuous learning and professional development.
• Experience with systems integration and secure data transfer is preferred.

Essential Duties and Responsibilities (Not all Inclusive)

• Provide support and operational management for information systems, ensuring continuous availability and performance.
• Develop and implement best practice protocols for user account management, regularly reviewing and updating access and privileges to ensure appropriate system usage.
• Lead coordinator for all ISBE/IWAS data sets, consistently maintaining current year and historical data across all systems and dashboards.
• Liaison to all State of Illinois data requests, whether scheduled or custom reports
• Develop and maintain guides and training documentation of the best practices and procedures.
• Develop custom reports, screens, and utilities to support research, programs, and departmental needs.
• Communicate system changes, updates, and customizations to all users and groups effectively.
• Audits of user accounts, user groups, and access to systems update settings to help ensure data integrity between multiple systems used within the District.
• Demonstrate initiative, creativity, and sound judgment when addressing staff support requests.
• Assist with or oversee the management of related server subsystems and support tasks as assigned.
• Stay informed about relevant technologies by participating in user/support forums, attending user group meetings, and engaging in continuing education.
• Provide specialized training for staff and internal support needed for required state data items as needed.
• Maintain detailed records of support requests and communicate relevant information to the department.
• Assist with systems integration and ensure secure data transfer between multiple systems.
• Manage system backups and disaster recovery plans to ensure data integrity and recovery capabilities.
• Continuously seek to enhance practices and procedures related to information systems operations.
• Conduct annual audits of user accounts, user groups, and system settings to ensure data security.
• Support all aspects of the scheduling build and load process.
• Provide training and documentation to general support staff as needed.

Knowledge and Skills

• Ability to read, analyze and interpret documents such as correspondence, surveys, and electronic media.
• Must be able to understand and follow written and verbal instructions.
• Ability to write professional communications.
• Ability to present information effectively and to respond to questions from individuals and groups
• Ability to establish and maintain effective working relationships with staff and community members
• Ability to communicate clearly and concisely, both orally and in written form
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to maintain current job skills as directed, especially in technology-related activities
• Ability to perform essential duties with an awareness of school district requirements and School Board policies

Physical Demands and Work Environment

• The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• Must be able to climb stairs and ladders on a frequent basis, and work from scaffolding and lifts on an occasional basis.
• The employee Must be able to stand, walk, bend, twist, and reach while performing various assignments as well as operate all related equipment.
• Specific vision abilities required by this job include close vision, and the ability to adjust focus. In addition, the ability to withstand long-term use of video display terminals (VDT) is required.
• The employee must frequently lift up to 30 pounds such as reference books.
• The noise level in the work environment is usually moderate but can be very loud.
• The pace of work tasks would be considered as fast.
• Work is usually conducted at multiple job sites, however, on occasion; this employee will be required to attend meetings, conferences, or workshops and events at other sites as assigned.

Direct Questions to:

Nate Dhamers
Director of Technology Services
Glenbard Township HSD #87
596 Crescent Blvd, Glen Ellyn, IL 60137
www.glenbard87.org


Interested parties should fill out the online application at District 87 - Employment

The statements in this job description are intended to describe the general nature and level of the work to be performed by (an) individual(s) assigned to this position. They are not an exhaustive list of all duties and responsibilities related to the position. This job description will be reviewed periodically as duties and responsibilities change with business necessity and School Board Policy and procedures. Essential and marginal job functions are subject to modification.
The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be assigned.
Glenbard Township High School District 87 is an Equal Opportunity Employer. It is the policy and practice of District 87 to decide all matters relating to employment solely on the basis of the applicant's ability to perform the essential functions of the position. It shall be the policy of Glenbard Township High School District 87 to hire all staff without discrimination because of race, color, creed, religion, sex, sexual orientation, gender expression or identity, marital status, national origin or ancestry, age, disability, physical or mental handicap unrelated to ability, veteran, military status or an unfavorable discharge from service, or citizenship status provided the individual is authorized to work in the United States. Glenbard Township High School District 87 is committed to a workplace free of unlawful discrimination, harassment or retaliation as mandated under Title VI, Title IX, Section 504, the Age Discrimination Act, the Boy Scouts Act, and the Americans with Disabilities Act.