Operational Services Administrator

Position Type:
Administration/Human Resources

Date Posted:
9/24/2024

Location:
Hamilton County Educational Service Center

District:
Hamilton County ESC - website
Position Opening Announcement
Operational Services Administrator

QUALIFICATIONS:
1. Master's degree or higher in Educational Administration
2. Valid Ohio Administrative license/certification
3. Minimum of (3) years of exemplary administrative experience
4. Proven leadership and organizational skills
5. Experience in program management, personnel management, and technology tools provided to schools preferred
6. Demonstrated skills and effectiveness in data and project management, team leadership and working on cross-functional teams
7. Exceptional communication and interpersonal skills

REPORTS TO:
Superintendent, Executive Director of Human Resources, or Designee

JOB SUMMARY:

• To provide leadership and coordination for the school substitute service and regional Frontline consortia as required for the effective and efficient functioning of organizational customers.
• To direct and supervise staff associated with designated operational services functions including human resources, service delivery, and payroll.
• To ensure currency and alignment of organizational technology systems and tools to internal and service delivery requirements.

ESSENTIAL FUNCTIONS:

• Serve as the lead administrator to the Center for Collaborative Solutions to design, develop, and implement appropriate operational services.
• Lead the business of substitute services and related services, including human resources, payroll, service delivery, recruitment, and risk management functions.
• Lead the Frontline Absence Management Consortium and Greater Cincinnati School Application Consortium.
• Lead, facilitate, coordinate, and evaluate the design, development, delivery and implementation of appropriate projects, products and services aligned to operational services.
• Develop positive working relationships with clients, staff, and partners.
• Establish direct contact with customer schools to understand needs and improve service delivery.
• Communicate effectively and efficiently with all relevant customers and stakeholders using appropriate methodologies and technologies.
• Establish and/or support networks that are compatible with operational services.
• Promote the sharing of innovative and successful strategies, models and resources among clients and partners.
• Provide support for organizational marketing initiatives.
• Participate in strategic planning and goal setting activities and lead aligned activities.
• Develop financial goals and be accountable for results including service pricing, revenue production, budget management, and financial margins.
• Maintain high standards of ethics, honesty, and integrity in all personal and professional matters.

OTHER PERFORMANCE RESPONSIBILITIES:

• Represent the organization on appropriate external committees, provide leadership and assume responsibility to regional, state, and national programs and professional associations, as appropriate.
• Provide evaluation support, including evaluation design, data collection, analysis and reporting for HCESC projects and services, as appropriate.
• Other duties as assigned.

TERMS OF EMPLOYMENT:
Shall be appointed to a limited contract with the number of work days established by the employment contract. Salary to be established by the Board.

EVALUATION:
Operational Services Administrator performance will be evaluated in accordance with the provisions of the Board's evaluation policy.

SALARY & BENEFITS:
Salary to be established by the Board.

EQUAL EMPLOYMENT OPPORTUNITY AND ADA STATEMENT:
The Hamilton County Educational Service Center is an Equal Opportunity Employer and endeavors to provide the highest quality service through employing professionals selected for their competence and expertise. The Governing Board of Hamilton County Educational Service Center does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.

Submit Letter of Interest with Resume to:
Hamilton County Educational Service Center
11083 Hamilton Ave, Cincinnati, OH 45231
Attn: Greg Hester