Center Director

Position Title: Center Director

Location: Shreveport LA

Reports To: HLSPresident/CEO

The Center Director position provides support for a U.S. Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-based technical and academic training and job placement assistance to program-eligible youth ages 16-24.

Summary of Duties:

The Center Director is accountable to the HLS President for the fulfillment of the function and responsibilities inherent in this position. The Center Director coordinates the operations and activities of the Center operation with the senior management team, calling upon these staff members for advice and assistance. Likewise, s/he will render management team advice and support on an ongoing basis. The Center Director will maintain positive working relationships with representatives of the United States Government, the general public, and businesses and industries in the local community. The Center Director will act in the capacity of chief public relations officer for the Center.

Description of Duties:

• The Center Director will maintain ongoing relationships with students and their families
• The Center Director will meet with students frequently, both individually and in groups, in order to ascertain their progress in the Job Corps CDSS program.
• The Center Director will provide counseling to students as required.

Key Areas of Responsibilities:

• Overall contract compliance and uniformity in the application of DOL, Corporate and Center
  guidelines: Ensures compliance with DOL, PRH, FAR, OSHA, Federal Register, and other
  regulatory guidelines. Oversees the communication and immediate application of all directives put forth by the DOL or Corporate Office. Audits existing Center systems to ensure that all departments are in compliance with DOL and Corporate directives. Ensures that the Center exceeds expectations outlined in the contract between the DOL and the Corporation.
• Monitors and oversees Center's fiscal expenditures, leading to a balanced budget: Ensures Center spending remains within contractual limits. Ensures that Center resources are effectively and appropriately distributed. Ensures that fiscal expenditures are in line with FAR and DOL guidelines. Monitors and provides departmental guidance to areas of concern where oversight is needed.
• Develops and directs community support programs and linkages: Oversees Center's participation on WIA boards and Youth Councils. Ensures the Center has a relevant and active Community Relations Council that supports the Center's initiatives and community partnership. Ensures that an Industry Advisory Council is in place and assists the Center with recommendations on vocational offerings and training programs. Ensures the Center's community involvement through community-directed activities, Work-based Learning programs, and participation in community events.
• Ensures the sound delivery of quality services to students: Oversees full implementation of CDSS and other DOL and Corporate initiatives. Ensures that changes and improvements are made as a result of student surveys. Focuses efforts on components of the program that are deficient or in need of change. Works and coordinates efforts with other subcontractors who may be providing support services to the Center. Oversees the development and training of staff leading to optimal trainee achievements.
• Responsible for the management and development of Staff: Ensure that the annual staff training plan addresses the needs of staff and conforms to PRH and corporate requirements. Ensures staff members have adequate training to complete key areas of responsibilities. Provides documented training to staff. Cross-trains department employees. Coordinates staff meetings.
• Ensures the implementation of the Student Support Team case management system. Develops and implements Standard Operating Procedures (SOPs).
• Ensures the Center is compliant with all safety standards and expectations to include proper workmen's compensation reporting. Ensures the department is in compliance with all DOL, Corporate, and Center requirements.
• Develops Others: Establishes a high level of mutual trust and support with others. Expresses positive expectations of others, even in difficult situations. Creates a learning atmosphere, reassures, and encourages improved performance. Provides timely coaching. Identifies successes and areas of improvement. Delegates tasks or responsibilities for the purpose of developing others' abilities. Rewards good performance and promotes employee recognition.
• Ensures that departmental staff completes all DOL, Corporate, and Center training as required and demonstrates competencies accordingly.
• Displays management effectiveness: Builds pride and commitment through effective teamwork and collaboration. Adheres to established company policies and procedures, and supports all programs. Delivers timely coaching and conducts employee evaluations when scheduled. Makes effective use of time, materials, and resources by planning, scheduling, and organizing work.
• Communicates in an open and honest manner.
• Sets appropriate performance goals for staff. Demonstrates excellent decision-making and problem-solving skills: Hires and promotes employees based on sound decision-making ability.
• Improves processes within the department emphasizing quality and efficiency. Anticipates and resolves problems demonstrating good judgment. Provides leadership in developing and implementing solutions.

Education/Experience:

• Master's Degree and eight years of experience of which two were at a level equivalent to the next lower staff position.
• Bachelor's Degree plus ten years of experience of which two were at a level equivalent to the next lower staff position may substitute.

Certifications/Licenses:

• Valid state driver's license
• CPR/First Aid certifications

Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.