Key Account Manager (KAM) - RESS/Mobile Power

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Company: A123 Systems

Location: Novi, MI 48375

Description:

Key Account Manager (KAM) - RESS/Mobile Power

Principle Responsibilities:

Responsible for development, relationship and maintenance of assigned products and customer accounts.

Develops and executes sales objectives and associated strategies for business growth.

Principle Duties:
  • Identifies new opportunities for organic growth of new customers for energy solutions business growth. Progressively prospects for new business and solicits new customers to grow the customer base.
  • Launch/execute strategies and programs to drive growth supporting new product launches, executes commercial negotiations
  • Provides recommendations on the competitive market trends, conditions and opportunities to assure proper consideration in the formulation of product, marketing plans, programs and customer policies
  • Develop sales training tools for customer associates and specific promotional pieces
  • Work with marketing team to develop and communicate sales promotion campaigns for the brand
  • Lead optimizing distribution models for distributor and retail sales channels
  • Identify and generate strategic relationships/partnership within the energy storage industry focused on distributors and installers across North America
  • Develops specialized programs to acquire new business and improve existing business with emphasis on pricing, inventory planning, billing, product line variation warranty adjustments and other commercial considerations.
  • Maintains frequent and regular contact with customer management, purchasing, engineering and other activities for purpose of promoting A123 Systems products and services.
  • Develops financial analysis to support competitive quote to capture new business.
  • Prepares and submits quotation to customers, negotiates best position for customer while returning required margin.
  • Develops sales forecasts and objectives and formulates roadmaps to exceed goals.
  • Negotiates or assists in the negotiation of customer sales contracts.
  • Responds to customer inquiries regarding the status of orders, quality, warranty, service and other issues by facilitating the proper support from internal responsible functions.
  • Responsible for identification of the cost effect of major changes in operations, equipment and process as it relates to customer satisfaction, sales and associated margin impact.
  • Performs special assignments and analysis as directed by the Sales Director and Global Sales VP


Qualifications:
  • 2+ years' experience selling or managing customers in commercial and/or residential energy storage market
  • Demonstrated experience identifying and supporting optimized sales and distribution models supporting energy management products or services (or similar supply chain experience)
  • Prior experience managing customer direct retail sales channels of technical products
  • Marketing experience preferred
  • Prior experience engaged with EPC's a plus
  • Field Sales experience a plus
  • University Degree in Business or Engineering. Advanced Degree (MBA) is preferred.
  • Preferred minimum of 6 years in progressively senior roles in a combination of the following: Sales, Engineering, Finance.
  • thorough knowledge of project management methodologies
  • Excellent interpersonal and communication skills with ability to make presentations to executive leadership.
  • Focused on delivering results with demonstrated ability to communicate and influence and win with the customer
  • Proficiency in Microsoft Word, PowerPoint, and Excel
  • Commercial negotiation and contract negotiation experience
  • Overnight travel and non-traditional work hours
  • Positive attitude, strong work ethic, attention to detail.
  • Previous experience in Energy Systems - Li-on cells (systems) preferred.
  • Directs the account management strategy for a strategic account.
  • 30-50% travel (no restrictions on INTL travel)

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