Director, Fraud Risk Management

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Company: b1BANK

Location: Metairie, LA 70003

Description:

Summary

The Director of Fraud Risk Management is responsible for the development and management of b1BANK's fraud mitigation framework. This employee will collaborate with and, if necessary, direct operational teams on appropriate fraud controls, integrate fraud management technology into operational processes, and evaluate expanded services and product offerings for the mitigation of fraud risk.

Specific Job Functions
  • Drives business value by identifying, testing, and implementing operational strategy changes across b1BANK to streamline fraud prevention procedures and maximize efficiency and effectiveness to mitigate losses.
  • Effectively manages the detection processes and collaboration across multiple business units to develop a holistic approach to fraud prevention and limit impact from fraud.
  • Facilitates fraud assessment development, discussions, and analyses with other departmental groups externally and internally leading to the development, implementation, monitoring, and management of fraud mitigation programs.
  • Implements and integrates the most up to date fraud management technology for fraud prevention.
  • Oversees real-time monitoring of transactions and account activities to detect suspicious patterns or abnormalities promptly and mitigate fraud and financial risks.
  • Leads investigations into suspected fraudulent activities, collaborating with internal teams, law enforcement, and external partners as necessary.
  • Reviews losses and industry intelligence to identify emerging trends and develop strategies for mitigating losses.
  • Provides strategic direction and oversight while supervising, mentoring, and guiding a team to ensure high performance, growth, and collaboration within the team.
  • Fosters fraud awareness throughout b1BANK by developing training sessions and workshops.
  • Ensures that all fraud prevention activities comply with relevant laws, regulations, b1BANK policies and standards, and industry's best practices.
  • Prepares and presents regular reports on fraud trends, incidents, and mitigation efforts to higher management.
  • Performs other related duties and special request as assigned.

Minimum Job Requirements
  • Bachelor's degree required.
  • 10+ years of banking fraud mitigation and operations experience
  • Relevant industry certifications preferred: CAMS, CFE, CFCS
  • Possess strong organizational and interpersonal skills.
  • Must demonstrate strong oral and written communication skills to effectively communicate with co-workers and clients.
  • Experienced in computer skills and Microsoft Suite.

Equal Opportunity Employer/Veterans/Disabled

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