EMR Clinical Product Manager
Apply NowCompany: MDEverywhere
Location: Austin, TX 78745
Description:
Summary of Job
A Clinical Product Manager provides administrative, technical, and business leadership to the Clinical Product Management Team. This position will be responsible for Application Strategy, Development Standards, and Architecture adherence in addition to the Design, Development, and Implementation of Application Solutions that support and promote business objectives.
Essential Duties and Responsibilities
Define the target market/market segment for the EMR product portfolio
Identify problems in the market by interviewing customers and potential customers and reviewing market research data relevant to the target market to understand customer needs, behavior and product satisfaction
Review win/loss data to understand why recent evaluators of the product did or did not buy
Stay abreast of regulatory and certification requirements and trends that impact the EMR
Identify competitive and alternative offerings and assess their strengths and weaknesses. Develop a strategy for winning against the competition; identify competitive differentiator(s)
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts company operations and how it contributes to profitability
Establish clear release objectives based on market needs
Prioritize external and internal enhancement requests based on customer demand, company strategic alignment, market opportunity and competitive threats to help determine current/future product offerings.
Arbitrate across stakeholders the reprioritization of strategic product backlog list as new requests arrive and business needs change.
Regularly review metrics and measures to support closed-loop feedback process which ensures customer satisfaction and provides a competitive advantage in the marketplace.
Organize and lead EMR Focus Groups (for feature/function feedback)
Contribute to the EMR portfolio strategy. Help to create multi-year product roadmaps with clear objectives, a long-term vision and focus on customer satisfaction. Identify new opportunities and innovation to increase adoption of the EMR product.
Insure strategies are translated into actionable requirements for product development.
Create internal positioning documents that will be used to develop external messages focused on each key buyer persona
Where there are product or service gaps, determine buy, build or partner decisions including the preparation of business cases with ROI/financial projections.
Serve as senior sponsor to all business partnerships leveraged within the EMR product portfolio
Work with development scrum teams on a regular basis to help ensure service releases are delivered on scope, on time, and meet quality goals. Collaborate with other departments to ensure product launch, Go-To-Market and operational readiness
Identify EMR/Clinical product betas; insure they are properly supported to obtain feedback for release general availability
Skills & Requirements
Qualifications
5 to 10 years professional experience
Has worked in an Agile environment previously
Bachelor's Degree required. Master's Degree a plus.
5 years minimum in an EMR or healthcare information technology company. Demonstrated track record within product management.
Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results
Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
Experience in building solid business plans which include appropriate ROI and related business analysis and justification.
Demonstrated EMR/EHR and/or healthcare information technology expertise within the clinical product domain
Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results
Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
Experience in building solid business plans which include appropriate ROI and related business analysis and justification.
Demonstrated EMR/EHR and/or healthcare information technology expertise within clinical product domain
Language Skills
Employees are required to speak, read and write English.
Physical Demands / Work Environment
All employees must be able to lift 50lbs.
A Clinical Product Manager provides administrative, technical, and business leadership to the Clinical Product Management Team. This position will be responsible for Application Strategy, Development Standards, and Architecture adherence in addition to the Design, Development, and Implementation of Application Solutions that support and promote business objectives.
Essential Duties and Responsibilities
Define the target market/market segment for the EMR product portfolio
Identify problems in the market by interviewing customers and potential customers and reviewing market research data relevant to the target market to understand customer needs, behavior and product satisfaction
Review win/loss data to understand why recent evaluators of the product did or did not buy
Stay abreast of regulatory and certification requirements and trends that impact the EMR
Identify competitive and alternative offerings and assess their strengths and weaknesses. Develop a strategy for winning against the competition; identify competitive differentiator(s)
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts company operations and how it contributes to profitability
Establish clear release objectives based on market needs
Prioritize external and internal enhancement requests based on customer demand, company strategic alignment, market opportunity and competitive threats to help determine current/future product offerings.
Arbitrate across stakeholders the reprioritization of strategic product backlog list as new requests arrive and business needs change.
Regularly review metrics and measures to support closed-loop feedback process which ensures customer satisfaction and provides a competitive advantage in the marketplace.
Organize and lead EMR Focus Groups (for feature/function feedback)
Contribute to the EMR portfolio strategy. Help to create multi-year product roadmaps with clear objectives, a long-term vision and focus on customer satisfaction. Identify new opportunities and innovation to increase adoption of the EMR product.
Insure strategies are translated into actionable requirements for product development.
Create internal positioning documents that will be used to develop external messages focused on each key buyer persona
Where there are product or service gaps, determine buy, build or partner decisions including the preparation of business cases with ROI/financial projections.
Serve as senior sponsor to all business partnerships leveraged within the EMR product portfolio
Work with development scrum teams on a regular basis to help ensure service releases are delivered on scope, on time, and meet quality goals. Collaborate with other departments to ensure product launch, Go-To-Market and operational readiness
Identify EMR/Clinical product betas; insure they are properly supported to obtain feedback for release general availability
Skills & Requirements
Qualifications
5 to 10 years professional experience
Has worked in an Agile environment previously
Bachelor's Degree required. Master's Degree a plus.
5 years minimum in an EMR or healthcare information technology company. Demonstrated track record within product management.
Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results
Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
Experience in building solid business plans which include appropriate ROI and related business analysis and justification.
Demonstrated EMR/EHR and/or healthcare information technology expertise within the clinical product domain
Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results
Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
Experience in building solid business plans which include appropriate ROI and related business analysis and justification.
Demonstrated EMR/EHR and/or healthcare information technology expertise within clinical product domain
Language Skills
Employees are required to speak, read and write English.
Physical Demands / Work Environment
All employees must be able to lift 50lbs.