Program Manager
Apply NowCompany: Marathon TS
Location: Gainesville, GA 30506
Description:
The Program Manager is the person who manages, coordinates and completes the implementation of technology solutions associated with complex strategic, enterprise-level projects and programs that typically have large budgets, involve multiple cross-functional stakeholders, and spawn sub-projects. The Program Manager may lead a team of several PMs, contractors and/or consultants with like projects to successfully deliver portfolio projects. He/She will develop and evolve tools, processes and reports in the PMO and will oversee all aspects of projects, including scope, work breakdown structures, schedules, resource planning, project planning, risks and issues management, engagement, change management, presentations and briefings, and progress reports. The Program Manager defines standards, methodologies, and processes to ensure efficient development and implementation of systems; and takes the lead in integrated activities that span operational, clinical and/or technical areas. The Program Manager role will be assigned projects that may require dynamic change management. He/She should be familiar with a variety of the field's concepts, practices, and procedures. The successful candidate will consult with operations to help assess impact on workflow and staffing, offers advice and guidance during the implementation process, and coordinates development and execution of training plans. Relies on extensive experience and judgment to plan and accomplish goals. He/She will lead and direct the work of others. wide degree of creativity and latitude is expected of this candidate and she/he will be expected to build and maintain working relationships with team members, vendors, and other departments involved in the projects.
A Bachelor's degree is required. In addition, at least four years of Healthcare technical system implementations or Healthcare IT project/program management experience preferably with project management software is required. The successful candidate will also have broad knowledge of EMR applications, such as Epic, along with business and financial systems and integrations.
Job Specific and Unique Knowledge, Skills and Abilities
1. Must be able to demonstrate the ability to manage workloads and resources.
2. Must be able to demonstrate excellent writing skills for executive communications, proposals and project reporting.
3. Must be able to demonstrate articulate, impromptu speaking skills, meeting leadership skills, conflict management, and team motivational skills.
4. Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities, remaining calm in difficult situations.
5. "Must have strong interpersonal skills to interact positively and productively with a variety of personnel within the hospital, including
leaders across the system, at every level. "
6. Must possess strong skills in project management, business and clinical process redesign, written / verbal communication, physician relations, and customer satisfaction.
7. Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
8. Poven ability to manage, coordinate and complete the implementation of technology solutions associated with complex strategic, enterprise-level projects and programs with large budgets, involve multiple cross-functional stakeholders, and spawn sub-projects.
Essential Tasks and Responsibilities
1. Project management by providing leadership, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.
2. Lead a team of several PMs, contractors or consultants with like projects to successfully deliver portfolio projects.
3. Utilize project software to create tasks, determine resources, estimate hours, define dependencies and manage workload leveling.
4. Partner with operational leadership to clearly define project objectives, scope and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
5. Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.
6. Provide enterprise-level leadership, department management and IT management with project status reports, risk assessment and recommendations for prioritization of resources.
7. Facilitate the completion of project related documentation including, but not limited to: policies and procedures, technical documentation, meeting minutes and decisions.
8. Develop and track project budgets as well as report on budget variances.
9. Provide project planning, project management mentoring and leadership to other members of the NGHS team.
10. ssume for the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
11. Work effectively with operational managers on the allocation of resources, including prioritization of tasks and activities.
12. Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
13. Directs the tactical and strategic implementation of systems-related business process improvements and deployment of Information Technology systems including requirements definition, system selection activities, application design, development, technical training, test and implementation using project management methodologies and tools.
14. Demonstrates competence as described in the leadership essentials.
15. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, employee / patient / visitor injuries or accidents, or other safety issues to supervisor or Compliance Office.
16. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
17. Performs other duties and responsibilities as required.
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
A Bachelor's degree is required. In addition, at least four years of Healthcare technical system implementations or Healthcare IT project/program management experience preferably with project management software is required. The successful candidate will also have broad knowledge of EMR applications, such as Epic, along with business and financial systems and integrations.
Job Specific and Unique Knowledge, Skills and Abilities
1. Must be able to demonstrate the ability to manage workloads and resources.
2. Must be able to demonstrate excellent writing skills for executive communications, proposals and project reporting.
3. Must be able to demonstrate articulate, impromptu speaking skills, meeting leadership skills, conflict management, and team motivational skills.
4. Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities, remaining calm in difficult situations.
5. "Must have strong interpersonal skills to interact positively and productively with a variety of personnel within the hospital, including
leaders across the system, at every level. "
6. Must possess strong skills in project management, business and clinical process redesign, written / verbal communication, physician relations, and customer satisfaction.
7. Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
8. Poven ability to manage, coordinate and complete the implementation of technology solutions associated with complex strategic, enterprise-level projects and programs with large budgets, involve multiple cross-functional stakeholders, and spawn sub-projects.
Essential Tasks and Responsibilities
1. Project management by providing leadership, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.
2. Lead a team of several PMs, contractors or consultants with like projects to successfully deliver portfolio projects.
3. Utilize project software to create tasks, determine resources, estimate hours, define dependencies and manage workload leveling.
4. Partner with operational leadership to clearly define project objectives, scope and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
5. Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.
6. Provide enterprise-level leadership, department management and IT management with project status reports, risk assessment and recommendations for prioritization of resources.
7. Facilitate the completion of project related documentation including, but not limited to: policies and procedures, technical documentation, meeting minutes and decisions.
8. Develop and track project budgets as well as report on budget variances.
9. Provide project planning, project management mentoring and leadership to other members of the NGHS team.
10. ssume for the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
11. Work effectively with operational managers on the allocation of resources, including prioritization of tasks and activities.
12. Experienced with change management. Understands how to drive faster adoption, higher utilization of and proficiency with the changes that impact people. Proven ability to communicate the compelling reasons for change and establish a sense of urgency.
13. Directs the tactical and strategic implementation of systems-related business process improvements and deployment of Information Technology systems including requirements definition, system selection activities, application design, development, technical training, test and implementation using project management methodologies and tools.
14. Demonstrates competence as described in the leadership essentials.
15. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, employee / patient / visitor injuries or accidents, or other safety issues to supervisor or Compliance Office.
16. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
17. Performs other duties and responsibilities as required.
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").