Account Director, Healthcare

We're looking for a seasoned marketing account executive who wants to take an A-list of healthcare accounts, add to that list, and take our healthcare practice to the next level of impact in the marketplace.

If you thrive in a fast-paced, strategy-focused, boldly creative environment, we have the perfect role for you. We're looking for that blend of strategic thinking, relationship development, and account leadership. A "unicorn" of sorts, you'll bring the best out of StudioNorth's incredible discipline experts/leaders to exceed client expectations for results, bold brand impact, and distinctive market positioning.

The Account Director role is critical to growing client revenue and SN's portfolio of successful, high-value marketing programs in healthcare, pharmaceutical and healthcare IT sectors, from mid-market to global corporations. The position's primary responsibility is taking ownership of our clients' needs - from proposal to creation of results. Successful Account Directors have the experience, professionalism, diplomacy and commitment to excellence required to build lasting relationships with even the most senior marketing executives.

Strategic Account Directors lead internal teams, especially with our largest clients. Under your guidance, teams will clearly define, recommend, and execute well-documented programs that drive distinctive results. Account Directors are superior at balancing expectations and goals of client objectives while building a healthy, productive SN team environment. This requires a firm grasp of marketing strategies (from branding through campaign execution), leadership, listening, guiding, setting expectations and delivering results.

For more information on StudioNorth, please check us out at StudioNorth.com or on LinkedIn.

Responsibilities

• Lead the team in identifying feasibility in the sales cycle and nurturing relationships with new accounts
• Manage and exceed client expectations, ensuring client satisfaction, high-impactand internal team success
• Foster growth and retention for existing clients, defining program scope, deliverables and milestones
• Consistently deliver against revenue quotas and forecasts by working closely with the internal teams and our practice leaders to set clear and measurable success strategies
• Create professional, engaging and strategic proposals and estimates
• Closely monitor budgets to ensure overall account success
• Bring a clear understanding of the healthcare industry, the marketing challenges clients face, and the approaches being used to produce superior results amidst those challenges
• Proactively identify and address client/project challenges
• Practice positive approaches and sound leadership
• Develop deep, long-standing, personal relationships with marketing senior executives that reach beyond the execution of day-to-day tasks.

Requirements

• 5-8 years of Account Director experience inside a marketing agency, specifically in the Healthcare industry. Leadership in defining and driving marketing strategies for B2B companies preferred
• Driven by goals and the challenge of orchestrating diverse teams to achieve those goals
• Excellent communication and organizational skills, adept at leading team members and clients with a collaborative, collegial style
• Solutions-oriented mindset with sufficient depth and marketing strategy and execution to think on your feet in client meetings and to have the judgement to know the best work when you see it
• Ability to multitask and thrive in a fast-paced agency environment
• High integrity in what you do and transparency in how you do it
• Bachelors Degree in Business, Marketing, Marketing Communications or similar field
• Proficient in Microsoft Office Suite

Skills/Competencies

Account Management, Business Development, Customer Acquisition/Engagement/Retention, Marketing Strategy, Issue Resolution, Quoting, Relationship Development

Benefits Include:

Time Off:

Total Package Amount for first year: 31 days + summer hours

• 2024 Paid Holidays (13 total) : 1/1, 5/27, 7/4, 7/5, 9/2, 11/28, 11/29, 12/24, 12/25, 12/26, 12/27, 12/30, 12/31
• Vacation: 10 days for 1st year employed. 1 additional day added for each year of service until employees reach 20 days
• Personal Days: 5 days per year
• Maternity, Paternity and adoption PTO
• 32V: 3 additional days paid off to volunteer to help others
• SNummer hours: Employees can leave at 3pm on Fridays b/w Memorial and Labor Day (provided work is complete, deadlines are met, and no client or teammates are left hanging)

Coverage (eligible after 30 days)

• Medical Insurance: BCBS
• Dental Insurance: Principal
• STD, LTD, Life Insurance: Principal
• 401K: Nationwide (eligible after 90 days)
• Pet Insurance
• Vision Insurance

Additional Perks:

• Education reimbursement program
• Memorable company events and celebrations
• Training/certification encouragement and support
• Work alongside talented and creative teams in a fun work environment!
• Experience at award-winning, debt-free marketing agency
• Catered lunches, daily snacks, and more when in the office