Systems Engineer - Senior

As a Systems Engineer, you will be responsible for supporting a team engaged in providing engineering and technical support in a mission-critical Windows-based environment to users world-wide in support of the mission!

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What You Will Be Doing :

• Assisting with the design of the organization's technology architecture and implementation of hardware and software infrastructure.
• Supporting a team to plan and implement Exchange platform upgrades and understanding the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place.
• Evaluating the current environment and supporting creation of a platform roadmap, analyzing system performance, and recommending corrective and preemptive actions.
• Conceptualizing, designing, and implementing solutions to problems reported or discovered, and continuously improving the quality of service provided by the email infrastructure.
• Delivering timely and high-quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer.
• Helping with the analysis of migration to new Exchange server environments.
• Responding to customer requests to correct or modify malfunctioning applications.
• Investigating issues with applications, servers, and storage.
• Reporting to division management the status of issues, corrective actions being taken, and the resolution of investigations.
• Initiating and participating in triage meetings to share knowledge with other engineers and efficiently resolve customer problems.

Required Skills:

Must Have :

• MUST HAVE a Current and Active Top Secret SCI with Polygraph, as the customer is NOT sponsoring clearances.
• A high level of knowledge of Exchange 2016 or 2019.
• Broad system experience and understanding of supporting elements of the architecture, including the OS and relevant networks.
• Microsoft Windows Server engineering experience.
• Ability to work independently with minimal management supervision.
• Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, and professionally communicating to all parties involved.

Desired Skills:

Nice to Have :

• Knowledge of Exchange Server 2016 or 2019, including experience implementing and troubleshoot Database Availability Groups.
• Active Directory (architecture, design, disaster recovery, and troubleshooting).
• Knowledge of Security Development Operations ( SecDevOps ) on iterative development projects.
• Agile development.
• Experience with modern software languages (e.g., Java, C++, C#, Python, Perl, etc.) or the ability to automate through PowerShell script.