Key Account Manager, Commercial

Job Details

Shifts: day

Location: California or Indianapolis

Salary: $82,539-$120,016 /yr DOE

Medical benefits-eligible first of the month following 28 days of employment. All other benefits-eligible first of the month following 90 days of employment.

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Position Overview: The Key Account Manager is responsible for managing and growing relationships with the company's most important partnerships. This role emphasizes driving revenue growth through strategic account management, identifying opportunities for project trials and cross-selling, and ensuring customer centricity. The role will have exceptional relationship-building skills, a deep understanding of the commercial landscape, and experience in managing key accounts or similar roles in the beverage industry.

Language Skills: English proficiency required. Spanish is a plus.

Supervisory Responsibilities: None.

Amount of Travel Involved: 25%.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for key accounts, ensuring their needs are met and exceeded.
• Develop and maintain strong, long-term relationships with key customers.
• Understand customers business objectives, challenges, and industry trends to provide tailored solutions.
• Develop and implement strategic account plans to drive growth and achieve revenue targets.
• Identify opportunities for new trial projects, additional production and services to key accounts.
• Build and maintain strong relationships with key stakeholders within customers organizations.
• Conduct regular meetings and business reviews with key accounts to ensure satisfaction and address any issues.
• Act as an advocate for the customers within the company, ensuring their voice is heard.
• Identify and pursue new business opportunities within existing key accounts.
• Develop strategies to expand the company's presence within key accounts.
• Work closely with the sales team to create compelling proposals and presentations for new business initiatives.
• Collaborate with internal teams to develop customized solutions that meet customers needs.
• Track and analyze key performance indicators (KPIs) to assess the health and performance of key accounts.
• Prepare regular reports on account performance, customer satisfaction, and revenue growth.
• Present findings and strategic recommendations to the Director of Commercial Services.
• Identify opportunities to streamline account management processes and enhance service efficiency.
• Implement best practices and innovative solutions to improve account management.
• Monitor industry trends and competitive activities to stay ahead of market developments.
• Travel required.
• Participate in all company Safety programs.
• Actively participates in sales training and commits to continuous learning.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• Perform all other duties as assigned.
• Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily.

Experience for Success:

• Confidence when dealing with a wide variety of people.
• Ability to take responsibility and handle pressure.
• Good technical understanding and can pick up new tools quickly.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Excellent communication skills and the ability to give clear instructions.
• Superior Customer Service Skills/Coaching people.
• Computer Skills to include Microsoft Excel, Word, as well as PowerPoint.
• Strong communication and presentation skills.
• Strong analytical and organizational skills.
• Ability to influence and lead senior management professionally.
• Excellent writing skills and highly articulate.
• Possess strong communication skills.
• Adept at public speaking.
• Demonstrated capacity for understanding and applying sales & marketing strategies and objectives.
• Excellent interpersonal skills, positive attitude and entrepreneurial drive.
• Attention to detail and strong organizational skills.
• Ability to work independently on projects in a fast paced environment.
• Highly motivated, flexible and adaptable
• Ability to multi-task and meet tight deadlines.

Education:

• Bachelor's degree (B.A.) from four-year college, high school diploma required, and 10+ years' related experience;
• Or equivalent combination of education and experience preferably in the beverage manufacturing industry experience in the beverage manufacturing industry.
• Sales experience in the manufacturing industry, preferably in the beverage industry.

Behaviors & Competencies:

• Upholds mental, spiritual and physical safety
• Asks for and provides feedback
• Holds self and others accountable
• Supportive and collaborative of team members
• Participates in self-development and encourages the development of those who report/to him or her and peers
• Demonstrates flexibility and desire for growth

Physical Demands: While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to sit; use hands to handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employee works indoors in normal office working conditions a majority of the time and may require some work in the manufacturing facility. While performing duties of this job, the employee may be exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat. Noise level in the work environment is usually moderate but the employee may occasionally be exposed to high level noises including but not limited to manufacturing equipment.

Manna Beverages & Ventures is an equal opportunity employer-----M/F/D/V