Sr. Software Engineer
Apply NowCompany: Keylent, Inc.
Location: Mobile, AL 36695
Description:
Job Title:Sr. Software Engineer
Location: Mobile, Alabama
Duration: 12 Months
Skills
IT Help Desk
Description
Hiring Follow up on requests and incidents and provide in person end user service Receives, analyze and submit requests from the business. Service coordination between different IT teams. Technical skills required to perform troubleshooting and help in resolutions. Creation of documentation related to IT infrastructure Excellent Level 2 troubleshooting skills. Provide suggestions for continual improvement. Research solutions through internal and external knowledge base as needed. Test fixes to ensure the problem has been adequately resolved. Perform post resolution follow ups with Level I Technicians as required. Deploy desktops, Laptops, Tablets and Printers. ` Provide support for Video Teleconference and Collaboration tools like Cisco Webex/Jabber. Perform AD password resets and On Call Support on Critical/Emergency situations.
Location: Mobile, Alabama
Duration: 12 Months
Skills
IT Help Desk
Description
Hiring Follow up on requests and incidents and provide in person end user service Receives, analyze and submit requests from the business. Service coordination between different IT teams. Technical skills required to perform troubleshooting and help in resolutions. Creation of documentation related to IT infrastructure Excellent Level 2 troubleshooting skills. Provide suggestions for continual improvement. Research solutions through internal and external knowledge base as needed. Test fixes to ensure the problem has been adequately resolved. Perform post resolution follow ups with Level I Technicians as required. Deploy desktops, Laptops, Tablets and Printers. ` Provide support for Video Teleconference and Collaboration tools like Cisco Webex/Jabber. Perform AD password resets and On Call Support on Critical/Emergency situations.