Technical Account Manager

JOB DESCRIPTION:
K2VIEW is seeking a Technical Account Manager to oversee and address our Account's technical needs. If you are a tech-savvy professional with software integration (SI) experience, that enjoys getting into the details and requirements with a CXO level audience, you will want to take a look at this opportunity. This role interacts with global customers and multiple departments within K2View, including sales, business development, product management, delivery and engineering
RESPONSIBILITIES:

• Act as the technical trusted advisor of the account representing K2VIEW's products, architecture, design and solutions
• Identify, document and articulate the business/technical requirements during the full life cycle for the customer (qualification, proposal, post-sale transition, implementation and support)
• Establish and maintain a positive client relationship
• Serve as K2VIEW's technical/product subject matter expert
• Lead technical presentations of K2VIEW's products to customers
• Champion customers, understand their needs, while ensuring that external commitments always align with K2VIEW's suite of products capabilities
• Discover opportunities to improve K2VIEW product and present additional service offerings to address customer needs

QUALIFICATIONS:

• 7-10 years of experience
• BA/BS degree or equivalent practical experience, Computer Science is preferred
• Previous Technical Account Management/Sales Engineering in the software industry
• Proven success interacting, communicating, and presenting technical concepts in a customer facing role, to technical and non-technical teams
• Strong interpersonal, written and verbal skills
• Possess the ability to architect solutions and solve technical challenges
• Ability to travel 30-50%

You will find that our environment will align with your experiences, if your background includes the following:

• Communication and High Tech industry experience
• Software integration experience
• Strong SQL knowledge/expertise
• Development Background in JAVA
• Cassandra NOSQL knowledge
• Knowledge of Linux/Unix operating system
• Experience introducing innovative technologies and products
• Ability to communicate a design and implementation of software systems including relevant strengths/weaknesses and reasons for implementation decisions.

LOCATION:
Dallas TX / Central NJ