PARTS SALES MANAGER - AFTERMARKET
Apply NowCompany: Reading Body
Location: Reading, PA 19606
Description:
JOB TITLE: AFTERMARKET PARTS SALES MANAGER
COMPANY: READING TRUCK EQUIPMENT
LOCATION: READING PA (Extensive Travel required)
POSITION SUMMARY:
The Aftermarket Parts Sales Manager will coordinate and oversee Aftermarket Parts and Accessory Sales activities across all branches in a matrixed environment. Initially, the successful incumbent will be tasked with defining best practices, developing Standard Operating Procedures and training Parts & Service staff at all branches to maximize sales, profitability and customer satisfaction. Longer term, the incumbent will be responsible to develop and grow the Parts & Service business across all branches and nationally.
We are a leading manufacturer, distributor and fleet sales expert of premium truck bodies with commercial upfit for vocational markets nationwide. We strive for a pioneering attitude and a focused commitment to innovation in all we do.
ESSENTIAL FUNCTIONS:
Coordinate management of the Parts & Service departments at all branches; developing and executing strategies and business plans to achieve growth and profit margin goals.
Define best practices, develop Standard Operating Procedures and train Parts & Service staff at all branches.
Travel between branch locations to oversee activities and transplant best practices.
Supervise and assist branch parts counters as needed to maintain acceptable sales and profitability levels within the store group.
Work with branch leadership to ensure Parts Sales is conducted in an efficient and effective manner that meets or exceeds customer expectations.
Demonstrate clear understanding of, and proficiency in, parts counter management and order system at all levels.
Maintain and build a service/sales relationship with branch customers and prospects.
Develop and grow the Parts & Service business across all branches and nationally.
Prepare and review an annual aftermarket budget.
Prepare and submit proposals for Aftermarket business opportunities based on market data, costs, and applicable business unit guidance.
QUALIFICATIONS AND KEY COMPETENCIES:
5+ years' experience working in the aftermarket sales environment, preferably in the Automotive or Commercial Truck industries.
Business Degree or equivalent required.
Skilled in the areas of customer service, mechanics/repair, and parts.
3 Years' experience in developing Standard Operating Procedures and the training of employees.
Proficient at Microsoft Excel, Word, Outlook, and other related software.
Strong leadership and communications skills, with ability to lead and influence in a matrix structure.
Must possess strong interpersonal skills, excellent attention to detail, and strong analytical skills.
Excellent phone etiquette and communication skills.
Self-starter and team player with the ability to work well with others
Good organizational skills with the ability to handle multiple projects and deadlines
PHYSICAL DEMANDS/ENVIRONMENTAL EXPOSURE:
Travel up to 75% of time initially, 50% longer term.
Work occurs primarily in the field at branches, but occasional office work will also be required.
Sitting, standing, walking, kneeling, talking, hearing, and reaching with hands and/or arms.
COMMENTS: The Reading Group, LLC (TRG) does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, ancestry veteran status or any other status protected by law
COMPANY: READING TRUCK EQUIPMENT
LOCATION: READING PA (Extensive Travel required)
POSITION SUMMARY:
The Aftermarket Parts Sales Manager will coordinate and oversee Aftermarket Parts and Accessory Sales activities across all branches in a matrixed environment. Initially, the successful incumbent will be tasked with defining best practices, developing Standard Operating Procedures and training Parts & Service staff at all branches to maximize sales, profitability and customer satisfaction. Longer term, the incumbent will be responsible to develop and grow the Parts & Service business across all branches and nationally.
We are a leading manufacturer, distributor and fleet sales expert of premium truck bodies with commercial upfit for vocational markets nationwide. We strive for a pioneering attitude and a focused commitment to innovation in all we do.
ESSENTIAL FUNCTIONS:
Coordinate management of the Parts & Service departments at all branches; developing and executing strategies and business plans to achieve growth and profit margin goals.
Define best practices, develop Standard Operating Procedures and train Parts & Service staff at all branches.
Travel between branch locations to oversee activities and transplant best practices.
Supervise and assist branch parts counters as needed to maintain acceptable sales and profitability levels within the store group.
Work with branch leadership to ensure Parts Sales is conducted in an efficient and effective manner that meets or exceeds customer expectations.
Demonstrate clear understanding of, and proficiency in, parts counter management and order system at all levels.
Maintain and build a service/sales relationship with branch customers and prospects.
Develop and grow the Parts & Service business across all branches and nationally.
Prepare and review an annual aftermarket budget.
Prepare and submit proposals for Aftermarket business opportunities based on market data, costs, and applicable business unit guidance.
QUALIFICATIONS AND KEY COMPETENCIES:
5+ years' experience working in the aftermarket sales environment, preferably in the Automotive or Commercial Truck industries.
Business Degree or equivalent required.
Skilled in the areas of customer service, mechanics/repair, and parts.
3 Years' experience in developing Standard Operating Procedures and the training of employees.
Proficient at Microsoft Excel, Word, Outlook, and other related software.
Strong leadership and communications skills, with ability to lead and influence in a matrix structure.
Must possess strong interpersonal skills, excellent attention to detail, and strong analytical skills.
Excellent phone etiquette and communication skills.
Self-starter and team player with the ability to work well with others
Good organizational skills with the ability to handle multiple projects and deadlines
PHYSICAL DEMANDS/ENVIRONMENTAL EXPOSURE:
Travel up to 75% of time initially, 50% longer term.
Work occurs primarily in the field at branches, but occasional office work will also be required.
Sitting, standing, walking, kneeling, talking, hearing, and reaching with hands and/or arms.
COMMENTS: The Reading Group, LLC (TRG) does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, ancestry veteran status or any other status protected by law