HR Technology Manager

HR Technology Manager Job Responsibilities:

The HR Technology Manager partners with the HR management team to analyze workflow process design, improve processes and leverage the return on technological capabilities. The HR Technology Manager leads project plans, ensures adherence to project schedules, maintains a systems approach; and, can work effectively with all levels of staff to establish technology priorities and conduct long-term planning. This position also serves as a technical pointof-contact for the HR Department and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.

Job Duties:

• Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents
• Completes enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems
• Completes conversion mailings by coordinating requirements; developing plans
• Provides information by collecting, analyzing, and summarizing information; responding to requests.
• Resolves complaints by investigating issues and composing responses; referring non-standard complains and potential lawsuits to legal or government affairs departments
• Maintains quality service by monitoring standards; advising supervisor of potential problems
• Prepares reports by collecting and analyzing information
• Updates job knowledge by participating in educational opportunities
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:
Reporting Skills, Thoroughness, Organization, Attention to Detail, Research Skills, Problem Solving, Customer Focus, Quality Focus, Proactive, Dependability, General Math Skills