Program Manager- Boston/Dallas/NYC/Jersey City/Miami

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Company: Georgia IT, Inc.

Location: Boston, MA 02115

Description:

Senior Program Manager
Locations : Boston,Dallas, NYC, Jersey City and Miami
Right to Hire

Location:
- Onsite for a hybrid work model (2-3 days in office per week)

This position will be responsible for developing, leading and executing a change management and automation program focused on IT department initiatives. The incumbent will engage with senior leaders across the enterprise to introduce, identify and scope change management initiatives in the Technology Department. The incumbent will be expected to design and develop the framework, processes, templates, governance and communication to support the change management and automation program. This position will be exposed to all various aspects of Technology, including but not limited to network security, access management, cyber security, IT architecture, IT resiliency, software development lifecycle, disaster recovery, infrastructure engineering, and all other aspects of IT management. Additional responsibilities include:
Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals
Mentor Project Managers on Lean Six Sigma and general project management skills
Act as a key driver for change within the Technology teams aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust and grow with the business Lean Six Sigma transformation
Conduct in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for projects or Lean deployment strategies
Develop presentations for senior management to facilitate discussions on project or program progress, results and assistance needed from them
Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with Lean experts, focus groups, and surveys
Ensure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
Quantify impact of projects on financials, productivity, customer experience and compliance
Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
Provides hands-on leadership to Project Managers and Associates
Builds a strong team and develops them to their full potential
Recognize when there are obstacles preventing others from achieving their goals and readily intervenes and finds resourceful ways to remove them
Develop and maintain relationships with senior leadership

Qualifications
Bachelor's degree
Lean Six Sigma certification (e.g., green belt, black belt, master black belt, or other)
At least 5+ years of experience in Lean Six Sigma or related continuous improvement areas
Experience in change management, stakeholder management, and influencing people without authority
Experience in managing Lean Six Sigma projects and driving results
Strong oral and written communication, interpersonal, presentation and organization skills;
Ability to communicate with all levels of staff, management, and senior leadership
Proven ability to work in ambiguity
Highly motivated to take ownership and drive initiatives with minimal direction
Demonstrated ability to lead and motivate teams of 3 or more high performing individuals
Capacity to think strategically and innovatively
Ability to develop and maintain close working relationships with internal and external stakeholders
Excellent oral and written communication and presentation skills
Advanced PC (MSWord, Excel, Access, PowerPoint) skills
strong organizational skills, including ability to prioritize several projects at a time
IT experience is preferred
Management experience is preferred

Core Must-Have:
At least 5+ years of experience in Lean Six Sigma or related continuous improvement areas
Experience in change management, stakeholder management, and influencing people without authority
Ability to communicate with all levels of staff, management, and senior leadership
Demonstrated ability to lead and motivate teams of 3 or more high performing individuals

Nice-to-Have:
LEAN Six Sigma Certification

Duration:
- This will be a Contract-to-Hire opportunity

Interview Process:
- 3-4 rounds

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