Doctor

Doctor

Department: Medical

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Senior Doctor

Description

We are hiring doctors to join Carnival's fleet of North American brands, including Carnival Cruise Line, Princess Cruise Lines, Holland America Lines, Seabourn and P&O Australia.

Doctors provide individualized outpatient, inpatient, and critical care for guests and crew, providing timely, safe, evidence-based assessments, formulating differential diagnoses and treatment plans, performing clinical interventions and procedures, and coordinating logistics of referrals and evacuations. They manage the crew's preventative health and wellness programs and are responsible for adhering to public health practices.

Doctors will also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center. Additional duties include participation in drills, audits, inspections, and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition and performing a wide array of laboratory tests and other procedures. Doctors work closely with shipboard nurses and paramedics and report to the ship's Senior Doctor.

All medical staff provides a high level of customer service, maintaining a professional, dignified, friendly, assertive, and polite manner at all times towards guests and fellow crew members and demonstrating performance consistent with the organization's Vision, Mission, and Strategic Plan.

Successful candidates will be assigned to work four-month contracts onboard our fleet of cruise ships operating worldwide, with two-month intermissions.

Doctor positition key responsibilities

Mission:
Be the Consummate Host by providing safe, high-quality, evidence-based patient care and promoting the highest public health standards.

Personal Characteristics:
Ability to establish and maintain courteous, motivated, and professional working relationships in a diverse cultural environment. Motivation to excel in all aspects of job duties and responsibilities. Ability to work in small teams. Strong communicator. Empathetic and caring to crew and passengers. Willingness to embrace and promote Company's Core Values and Service Credo and lead by example.

Patient care:

• Delivers safe, evidence-based patient care at all times.
• Always obtains complete and accurate patient histories, including pertinent positives and negatives.
• Routinely performs thorough and appropriate physical examinations.
• Develops an appropriate assessment, differential diagnosis, treatment, and follow-up plan for every patient.
• Demonstrates level-appropriate procedural and operative skills whenever necessary.
• Always applies evidence to patient care and adheres to clinical practice guidelines.
• Ensures every patient is aware of all different treatment options; makes appropriate referrals.
• Always writes patient documentation that is concise, timely, complete, and legible.
• Always listens attentively, is respectful and considerate, and uses non-technical language when communicating with every patient and his or her family.
• Consistently demonstrates sensitivity to every patient's culture, age, gender, ability, and socioeconomic status.

Professional responsibilities:

• Responds to calls, arrives at clinics, and consults with patients in a timely manner and always in accordance with triage priorities.
• Routinely demonstrates appropriate time management and organizational skills.
• Effectively communicates sound clinical reasoning and decision options to both patients and colleagues.
• Recognizes limits of own abilities and knowledge and always asks for help when needed.
• Always changes practice and behavior patterns when appropriate in response to feedback such as verbal suggestions, audits, and adverse incidents.
• Orders all appropriate tests, admissions, and referrals
• Always notifies the Senior Doctor immediately of any significant clinical cases.

Staff development:

• Knows team's role descriptions, delivers them to all team members, and communicates clear expectations based on each role description.
• Observes each staff member's performance using his or her role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host.
• Regularly provides effective teaching and guides staff in identifying requirements for their training and development.
• Always handles conflict constructively and effectively.
• Actively and regularly participates in meetings to build trust and establish effective relationships.
• Actively participates in the professional development program.
• Routinely uses information technology to aid self-learning and develop a personal learning plan.

Public health:

• Adheres to all public health practices, including all medical center infection control practices, that protect the health of crew and passengers.
• Maintains all public health records in accordance with Company policy.
• Manages all preventative health and educational programs for the crew.
• Always notifies the Senior Doctor immediately of any illnesses of suspected public health concern.

Financial management:

• Controls all costs and expenditures in line with Company guidelines.
• Always applies appropriate billing codes.
• Regularly engages in Reduce, Increase, Create, Eliminate (RICE) initiatives without interfering with proper patient care.
• Suggests cost savings and revenue-enhancing initiatives to the Senior Doctor.

Safety and compliance:

• Always complies with Fleet Medical Regulations, Public Health policies and procedures, Fleet Regulations and other Company policies and procedures, and relevant governmental regulations.
• Always adheres to the guidelines, policies, and principles of his or her applicable professional registration body.
• Always complies with patient safety practices.
• Participates productively in regular clinical audits.
• Always complies with all ILO standards.
• Actively participates in the medical response of the General Emergency Organization.

Customer satisfaction:

• Participates in regular reviews of eOBE scores and comments and implements actions to continually improve customer satisfaction.
• Responds promptly and effectively to all patient complaints and implement service recovery strategies.
• Interacts and communicates informally with passengers in public areas as operational needs permit.

Corporate culture management:

• Demonstrates commitment to the Company's values, beliefs, goals, and initiatives. Consistently upholds our Core Values and safety philosophy.
• Acts as a Company representative and always portrays a positive image of our organization to all guests, officers, and crew.
• Establishes and always maintains professional, effective, and motivated working relationships across all functions and disciplines, taking into account differences in cultures, backgrounds, and individual personalities.
• Monitors morale and encourages the highest levels of motivation within the department in response to relevant metrics, such as the results of periodic climate surveys.
• Develops small innovations and communicate them across the Fleet as part of the Company's strategy to go from good to great.
• Supports the overall welfare of the crew and regularly encourages strong and enthusiastic participation in the Crew Club.
• Always promotes a harassment-free environment.

Application requirements

Successful candidates must hold the following:

• A degree qualification in medicine
• A current registration and license with an appropriate governmental or national regulatory body
• A minimum of three years of experience after graduation
• Experience in acute care, emergency medicine, or intensive care
• The most recent work experience should be in a clinical setting
• Experience and certification in point-of-care ultrasound are preferred
• A valid ALS/ACLS certificate before joining a vessel
• PALS certification is expected within the first year of employment
• A Valid passport
• Eligibility to be issued a United States C1/D Visa (not applicable for US and Canadian citizens)
• Verbal and written fluency in English, both conversational and technical
• Computer literacy and experience with Microsoft Windows and Microsoft 365 productivity suite
• Experience with the use of electronic health records is preferred
• Outstanding interpersonal, customer service, and communication skills
• Additional training in advanced airway management, intensive care, Primary Emergency Care, Immediate Medical Care, ECG, Advanced Trauma Life Support, and Advanced Pediatric Life Support is highly recommended, and experience working in private healthcare settings is preferred

Job highlights

As a shipboard Doctor, you can travel the world and practice your medical profession at sea in an exciting, challenging, and unique environment. The shipboard medical department prides itself in delivering high-quality, patient-centered, evidence-based healthcare to guests and crew. Within this diverse and welcoming environment, doctors provide a broad range of medical care supported by a highly skilled medical team in modern and well-equipped facilities.

Benefits include:

• Single cabin accommodation with a private bathroom
• Stewarding services
• Access to the ship's amenities and entertainment
• Discounted prices onboard shops and SPA
• Free gym access and crew welfare program
• Cruise benefits for self and friends and family