Business Process Manager-Dallas, TX
Apply NowCompany: Georgia IT, Inc.
Location: Dallas, TX 75217
Description:
Business Process Manager
Location: Dallas, TX - Onsite
Duration: 6+ Months
JOB DESCRIPTION :
Location: Dallas, TX - Onsite
Duration: 6+ Months
JOB DESCRIPTION :
- When you're in the business of making connections, diversity and inclusion become part of your fiber.
- We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica.
- It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow.
- Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment.
- The Process Manager role is focused on leading a wide variety of process improvement projects and transformation initiatives across the Consumer Sales unit.
- This position will be responsible for developing business process improvement capabilities within the Transformation team in a highly visible role reporting into the Consumer Sales Operations Team.
- The person will be a key contributor to the department by providing strong professional/executive-level presence, technical expertise, business acumen, and a strong desire to help drive business process improvements at Client.
- **Dallas, TX - McKinney Hub** Laptop with standard MS Office software, MS Teams**
- Represent Consumer Sales Operations interests within the Sales Rabbit platform.
- Update lead routing and assignment across Consumer Sales D2d Sales Teams Internally / Externally
- Share ownership of integration between Market and Sales Rabbit.
- Ensure tracking standards that account for marketing / sales goals, drive efficiencies, and enable advanced insights including site analytics, multi-touch attribution, cross-channel and product buy flows.
- Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional ad management systems are introduced.
- Contribute to the department's goal of continuous improvement and delivering value-added results.
- Develop, define, and implement cross-functional process and procedures facilitating a formal PMO function to drive key business imperatives regarding lead management.
- Prepare tracking enhancements for critical code releases - includes aligning with key partners, identifying dependencies and requirements, performing regular quality checks, and advancing progress through privacy and architecture reviews.
- Learn, follow, and evangelize the specific procedures for campaign implementation when new technology or additional systems are introduced.
- Actively manage competing deliverables to meet business commitments and client expectations.
- Experience with advanced business process reengineering practices, procedures, and principles (e.g., Agile, Lean, Six Sigma, Data mapping and/or Project management).
- At least 5 years of professional level experience in Telecommunications in Product, Marketing, Sales/Service, Revenue Operations, Testing, Field Ops, or IT PMO.
- Strong PC skills including 365 Office Suite - Excel, Word Outlook - advanced Excel formula & pivot table experience.
- Strong project management skills and ability to interact with all levels of the organization.
- Strong analytical and critical thinking skills.
- Ability to problem solve and work independently.
- Strong time management, organizational, facilitation and communication skills.
- Sales Force, campaign management, Sales Rabbit experience a plus.