Director of Quality - Oncology Service Line

Director of Quality - Oncology Service Line

Hiring Department: Oncology Services

Location: Chicago, IL USA

Requisition ID

Posting Close Date: October 14, 2024

About the University of Illinois Chicago

Salary range: $151,965 - $199,029

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health)provides comprehensive care, education, and research to the people of Illinoisand beyond. A part of the University of Illinois at Chicago (UIC), UI Healthcomprises a clinical enterprise that includes a 495-bed tertiary care hospital,22 outpatient clinics, and 13 Mile Square Health Center facilities, which areFederally Qualified Health Centers. It also includes the seven UIC healthscience colleges: the College of Applied Health Sciences; the College ofDentistry; the School of Public Health; the Jane Addams College of Social Work;and the Colleges of Medicine, Pharmacy, and Nursing, including regional campusesin Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health isdedicated to the pursuit of health equity.

Position Summary

Under the direction of the Oncology Service Line (OSL) Leadership, the Director of Quality oversees and coordinates all aspects of quality improvement initiatives across the oncology care continuum. This key role ensures that the quality of cancer care exceeds recognized national and institutional standards and benchmarks. The Director collaborates closely with key stakeholders to enhance and optimize UI Health Oncology programs, including Integrated Practice Unit (IPU) Physician Leaders, Clinic Directors, Clinical Medical Directors, Senior Hospital and Cancer Center Leaders.

Duties & Responsibilities

• Lead the analysis of current clinical practices, identify areas for improvement, and develop strategies to implement and evaluate quality improvement changes.
• Partner with OSL Medical Director, Senior Director of Administration and Clinical Operations, and IPU Physician Leaders to joint initiatives across UI Health, encompassing both inpatient and outpatient oncology services.
• Coordinate and execute quality improvement activities within the Oncology IPU for all individual tumor sites (e.g. breast, prostate, lung, colorectal, head & neck, genitourinary, etc.) using Quality and Safety Transformation (QST) principles to ensure exceptional outcomes and patient experience.
• Work with clinical and operational leaders to implement prioritized operational and performance improvement initiatives defined by the OSL Medical Director and Senior Director of Administration and Clinical Operations.
• Collaborate with IPU Physician Leaders and teams to design and implement sustainable improvements, focusing on effective change management practices.
• Oversee accreditation functions and ensure compliance with standards set by the American College of Surgeons (ACS) Commission on Cancer (CoC), the ACS National Accreditation Program for Breast Centers (NAPBC) and other relevant accreditations.
• Assist in monitoring and managing OSL Key Performance Indicators (KPIs), and coordinating with UIH IT to obtain timely and accurate data for KPI reporting and tracking of the KPI Dashboard.
• Perform data collection and reporting of quality improvement initiatives, executing evidence-based approaches to enhance patient safety and quality of care.
• Collaborates with OSL Strategic Project Manager to support evidence-based project management approaches and operational improvement initiatives.
• Serve as a resource for education and training on quality improvement methodologies, accreditation standards, internal process improvements, and external regulatory requirements (e.g. TJC, CMS, QOPI, etc.).
• Provide training for certified and non-certified staff who perform case finding, abstracting, and follow-up using approved NCRA cancer coding principles for CoC accreditation standards.
• Serves as the system administrator for OSL Tumor Registry ERS, including responsibility for State reporting. Collaborate with UIH IT and OSL Leadership to provide cancer registry data for linkage to the tumor registry database and other clinical and administrative information systems.
• Recruits, hires, and supervises staff, including ongoing coaching, development, and performance management.
• Manages expenses and budget for the OSL Tumor Registry unit.
• Assumes responsibility for ad hoc or other special projects delegated by the OSL Medical Director.
• Performs other related duties and participates in special projects as assigned.
• Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

• Master's degree in Public Health, Business Administration, or related field.
• Minimum of 2 years of experience with the standards and survey process of an organization that includes accreditation.
• Minimum of 3 years of Quality Improvement (QI) work experience in a healthcare delivery setting is required.
• Minimum of 5 years of successful managerial or supervisory leadership.
• Excellent interpersonal, communication, and data analytic skills. Must be able to present data, plans, ideas, and information in an effective, organized, and compelling manner in a variety of settings to diverse audiences.
• Ability to cultivate relationships, rapport, credibility, and partnerships across all levels of internal and external customers.
• Ability to be flexible, approachable, and inspire trust.
• Exercise good judgment, and demonstrate effective critical thinking skills.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation