Business Operations Manager
Apply NowCompany: Thoroughbred Express Auto Wash LLC
Location: Bellevue, WA 98006
Description:
About Company:
Thoroughbred Express Auto Wash is a modern express exterior car wash operating in Kentucky, Indiana, West Virginia, Ohio, Washington, and Oregon. Founded in 2020, our swift expansion encompasses multiple locations, providing an efficient and family-friendly car wash service.
Our mission is to revolutionize the car cleaning routine by providing a memorable experience through state-of-the-art tunnel technology and top-tier car care products. We focus on customer satisfaction and proudly maintain a membership of over 30,000 unlimited patrons. To continue leading the industry, we prioritize our team members' benefits by providing:
About the Role:
As a Business Operations Manager in the Retail Trade industry, you will be responsible for overseeing the day-to-day operations of our business. You will work closely with the executive team to develop and implement strategies that drive growth and profitability. Your main objective will be to ensure that our business is running efficiently and effectively, while maintaining a high level of customer satisfaction. The Business Operations Manager will support the Director in managing and optimizing the company's operational infrastructure. This role will oversee key processes to ensure efficient business operations, including financial reporting, compliance, employee onboarding, and corporate marketing initiatives.
Key Duties and Responsibilities
improve operational efficiency.
compliance.
benefits providers.
event planning.
management.
development.
and engagement initiatives.
Job Qualifications
Desired Traits
Success Attributes
Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter.
Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency
Physical Requirements
Thoroughbred Express Auto Wash is a modern express exterior car wash operating in Kentucky, Indiana, West Virginia, Ohio, Washington, and Oregon. Founded in 2020, our swift expansion encompasses multiple locations, providing an efficient and family-friendly car wash service.
Our mission is to revolutionize the car cleaning routine by providing a memorable experience through state-of-the-art tunnel technology and top-tier car care products. We focus on customer satisfaction and proudly maintain a membership of over 30,000 unlimited patrons. To continue leading the industry, we prioritize our team members' benefits by providing:
- Paid Time Off
- Medical, Dental, and Vision Benefits
- Holiday Pay
- Bonuses and Uncapped Commissions.
About the Role:
As a Business Operations Manager in the Retail Trade industry, you will be responsible for overseeing the day-to-day operations of our business. You will work closely with the executive team to develop and implement strategies that drive growth and profitability. Your main objective will be to ensure that our business is running efficiently and effectively, while maintaining a high level of customer satisfaction. The Business Operations Manager will support the Director in managing and optimizing the company's operational infrastructure. This role will oversee key processes to ensure efficient business operations, including financial reporting, compliance, employee onboarding, and corporate marketing initiatives.
Key Duties and Responsibilities
- Financial Management: Conduct financial analysis and reporting of portfolio performance.
- Process Optimization: Strengthen internal processes and corporate infrastructure to
improve operational efficiency.
- Compliance: Manage corporate filings, business licenses, and renewals.
- Training: Implement online employee trainings for cybersecurity, anti-harassment, and
compliance.
- Benefits Administration: Oversee employee benefits and maintain relationships with
benefits providers.
- Marketing & Event Coordination: Execute marketing initiatives, campaigns, and corporate
event planning.
- Employee Onboarding/Offboarding: Partner with HR to streamline employee lifecycle
management.
- Real Estate Operations: Manage billing and administrative support for real estate
development.
- Corporate Partnerships: Establish and maintain partnerships to support local marketing
and engagement initiatives.
Job Qualifications
- Experience: 5+ years in corporate operational support.
- Education: Bachelors degree required.
- Skills: Proficiency in Microsoft Office, especially Excel.
- Travel: Not required, but optional if desired.
Desired Traits
- Attention to detail and strong organizational skills.
- Excellent written and verbal communication.
- Ability to quickly adapt to changing business needs.
- High level of integrity and accountability.
Success Attributes
Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter.
Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.