Primary Care Provider and Medical Director
Apply NowCompany: AmeriCares
Location: Norwalk, CT 06854
Description:
Position Title: Primary Care Provider and Medical Director
Department: Americares Free Clinics
Location: On-site Monday through Friday in Norwalk, CT
Key Relationships:
Reports to: Clinic Director
Direct Reports: None
Assignment Type: Full time, 40 hours/week
Compensation: $203,000 to $230,750
Benefits: Click here to learn more about our benefits!
Application Requirements: Resume, completed application questions
About Americares Free Clinics:
The mission of the Americares Free Clinics is to provide quality health care to low-income, uninsured patients in a setting where all individuals are treated with dignity and respect. Americares opened its first clinic in 1994 to expand access to care for the working poor. Over the years, our program has grown to become the largest free clinic network in the state with four locations serving 2,000 patients annually. Today, our clinics in Bridgeport, Danbury, Norwalk and Stamford are the primary source of free medical care for the uninsured in Fairfield County.
Americares Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive.
About the position:
Americares Free Clinics provides comprehensive primary health care to an adult population of low income, uninsured residents living in the clinic's service area. Many of our patients face barriers in access to health care for both preventative visits and care of chronic conditions. This leads to poor outcomes for many of the working poor in Fairfield County.
As an Americares provider you will provide primary care to the adult population of the Norwalk Clinic most of whom are diagnosed with chronic illness such as hypertension, hyperlipidemia, obesity and/or diabetes. You will also serve as the medical director overseeing the delivery of quality care at three other free clinic locations. This position is 80-90% clinical care and 10-20% administrative duties. Instead of spending time speaking to insurance companies, you can spend your clinical time speaking/listening to your patients while working with your health care team to deliver the highest level of care.
Resources to accomplish this medical home model include laboratory testing, diagnostic testing, specialty care and the provision of medications. You will become a member of a supportive team at your clinic which includes nursing, medical assistants, a health coach and administrative staff to provide structure and care management. Medical malpractice insurance is included.
Key Outcomes:
In the first 90 days, the Medical Director/PCP will:
Learn and live the Americares values.
Complete all required new hire training, including Athena training (EMR).
Demonstrate an understanding of the patient population and demographics.
Demonstrate respect for patients and staff while delivering quality care
Demonstrate an understanding of clinic policy and procedures.
Establish meeting schedule, teaching protocol and peer review system with staff and
volunteer providers
In the first 6 months, the Medical Director/PCP will:
Demonstrate full functional competency in Athena, including fulfilling preventive care and QI guidelines
Deliver high quality medical care to patients while mentoring medical staff to optimize
health outcomes
Contribute to clinic operational flow, huddle activities and staff development.
In the first year, the Medical Director/PCP will:
Deliver consistent, comprehensive, high quality medical care to our patients
Participate in policy development as requested
Work collaboratively with team to promote new programming and approaches to
efficiency and quality care.
Work with the leadership team to ensure completion of AFC's operational plan and
goals.
Duties and Responsibilities as a Medical Director:
Conduct monthly provider meetings to review current trends in medicine, provide
continuing education on necessary topics, review complex patient care to create a
multidisciplinary approach.
Continual evaluation of and oversight of the peer review program while providing
constructive feedback, as needed.
Participate in the Quality Improvement program and be a resource to its members while
actively participating in continuous improvement.
Oversight of the performance review of medical staff and NP staff as it relates to the
provision of patient care.
Demonstrate good stewardship of clinical resources throughout practice setting
Provide feedback and annual evaluation of clinical performance of PCPs
Participate in orienting new providers to clinical protocols, EHR and policies/procedures
related to medical practice
Duties and Responsibilities as a PCP:
Participate as an active member of the medical staff/team and provide coverage and/or
advice to other AFC clinic providers
Providing continuity and completeness of medical care by obtaining appropriate patient
history, performance of a physical evaluation, ordering appropriate diagnostic tests with
interpretation, and formulate / initiate a treatment plan with appropriate follow up.
Determine patient medication needs, and order according to availability and accessibility
Review incoming reports (e.g. lab, x-ray, EKG) sign, date and follow up with staff and
patients in a timely manner.
Ensure electronic documentation is recorded in a complete, timely and orderly manner.
Utilize referrals and resources to optimize patient care and model best practices
Agreement to following the policies and procedures set forth within the manual as well as
any regulatory requirements for our clinic population.
Actively model and contribute to Americares values, work culture and mission.
Degrees, experience, and competencies/skills required for the role:
Medical degree and current Connecticut license (MD or DO) with board certification in
internal or family medicine
Experience working in primary care, chronic disease management setting with an adult
patient population
Experience with peer review, quality improvement and mentoring peer providers
Demonstrated competency of current treatment protocols and quality measures
associated with chronic and preventative care
Excellent verbal and written communication skills with ability to give and receive
constructive feedback in a manner consistent with our values.
Ability to work with a medical interpreter, as needed
US work authorization is required for this role.
These competencies would be great to have, but are not required:
Fluency in Spanish
Experience working with culturally diverse and vulnerable populations
What you can expect, if you move forward in the recruitment process:
Interview with People and Talent (1 hour)
Competency Interview with executive director and senior director (1 hour)
On-site interview with Clinic team (2 hours)
If fluent in Spanish a language evaluation test is required
Reference check
Offer!
Background check, credentialling, and onboarding
Americares does not and shall not discriminate based on race, color, religion, caste, tribe, creed, gender, gender identity, gender expression, age, national origin, genetic information, disability, pregnancy, marital status, sexual orientation, sex characteristics or military status, in any of its activities or operations. These activities include hiring and firing staff, selecting volunteers and vendors, and providing services. As a humanitarian organization, we provide help to people in need regardless of race, ethnicity, religion, or political affiliation.
Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.
To request a disability accommodation to participate in the job application or interview process, please contact us at [redacted].
Department: Americares Free Clinics
Location: On-site Monday through Friday in Norwalk, CT
Key Relationships:
Reports to: Clinic Director
Direct Reports: None
Assignment Type: Full time, 40 hours/week
Compensation: $203,000 to $230,750
Benefits: Click here to learn more about our benefits!
Application Requirements: Resume, completed application questions
About Americares Free Clinics:
The mission of the Americares Free Clinics is to provide quality health care to low-income, uninsured patients in a setting where all individuals are treated with dignity and respect. Americares opened its first clinic in 1994 to expand access to care for the working poor. Over the years, our program has grown to become the largest free clinic network in the state with four locations serving 2,000 patients annually. Today, our clinics in Bridgeport, Danbury, Norwalk and Stamford are the primary source of free medical care for the uninsured in Fairfield County.
Americares Values:
We create global community, treating people as they want to be treated.
We respond effectively and responsibly, putting plans into practice.
We embed ethics and equity in our work and workplace.
We are better together; partnership is at our core.
We ask and listen, to create sustainable solutions for a healthier tomorrow.
We commit to quality, growing and improving to ensure individuals and communities thrive.
About the position:
Americares Free Clinics provides comprehensive primary health care to an adult population of low income, uninsured residents living in the clinic's service area. Many of our patients face barriers in access to health care for both preventative visits and care of chronic conditions. This leads to poor outcomes for many of the working poor in Fairfield County.
As an Americares provider you will provide primary care to the adult population of the Norwalk Clinic most of whom are diagnosed with chronic illness such as hypertension, hyperlipidemia, obesity and/or diabetes. You will also serve as the medical director overseeing the delivery of quality care at three other free clinic locations. This position is 80-90% clinical care and 10-20% administrative duties. Instead of spending time speaking to insurance companies, you can spend your clinical time speaking/listening to your patients while working with your health care team to deliver the highest level of care.
Resources to accomplish this medical home model include laboratory testing, diagnostic testing, specialty care and the provision of medications. You will become a member of a supportive team at your clinic which includes nursing, medical assistants, a health coach and administrative staff to provide structure and care management. Medical malpractice insurance is included.
Key Outcomes:
In the first 90 days, the Medical Director/PCP will:
Learn and live the Americares values.
Complete all required new hire training, including Athena training (EMR).
Demonstrate an understanding of the patient population and demographics.
Demonstrate respect for patients and staff while delivering quality care
Demonstrate an understanding of clinic policy and procedures.
Establish meeting schedule, teaching protocol and peer review system with staff and
volunteer providers
In the first 6 months, the Medical Director/PCP will:
Demonstrate full functional competency in Athena, including fulfilling preventive care and QI guidelines
Deliver high quality medical care to patients while mentoring medical staff to optimize
health outcomes
Contribute to clinic operational flow, huddle activities and staff development.
In the first year, the Medical Director/PCP will:
Deliver consistent, comprehensive, high quality medical care to our patients
Participate in policy development as requested
Work collaboratively with team to promote new programming and approaches to
efficiency and quality care.
Work with the leadership team to ensure completion of AFC's operational plan and
goals.
Duties and Responsibilities as a Medical Director:
Conduct monthly provider meetings to review current trends in medicine, provide
continuing education on necessary topics, review complex patient care to create a
multidisciplinary approach.
Continual evaluation of and oversight of the peer review program while providing
constructive feedback, as needed.
Participate in the Quality Improvement program and be a resource to its members while
actively participating in continuous improvement.
Oversight of the performance review of medical staff and NP staff as it relates to the
provision of patient care.
Demonstrate good stewardship of clinical resources throughout practice setting
Provide feedback and annual evaluation of clinical performance of PCPs
Participate in orienting new providers to clinical protocols, EHR and policies/procedures
related to medical practice
Duties and Responsibilities as a PCP:
Participate as an active member of the medical staff/team and provide coverage and/or
advice to other AFC clinic providers
Providing continuity and completeness of medical care by obtaining appropriate patient
history, performance of a physical evaluation, ordering appropriate diagnostic tests with
interpretation, and formulate / initiate a treatment plan with appropriate follow up.
Determine patient medication needs, and order according to availability and accessibility
Review incoming reports (e.g. lab, x-ray, EKG) sign, date and follow up with staff and
patients in a timely manner.
Ensure electronic documentation is recorded in a complete, timely and orderly manner.
Utilize referrals and resources to optimize patient care and model best practices
Agreement to following the policies and procedures set forth within the manual as well as
any regulatory requirements for our clinic population.
Actively model and contribute to Americares values, work culture and mission.
Degrees, experience, and competencies/skills required for the role:
Medical degree and current Connecticut license (MD or DO) with board certification in
internal or family medicine
Experience working in primary care, chronic disease management setting with an adult
patient population
Experience with peer review, quality improvement and mentoring peer providers
Demonstrated competency of current treatment protocols and quality measures
associated with chronic and preventative care
Excellent verbal and written communication skills with ability to give and receive
constructive feedback in a manner consistent with our values.
Ability to work with a medical interpreter, as needed
US work authorization is required for this role.
These competencies would be great to have, but are not required:
Fluency in Spanish
Experience working with culturally diverse and vulnerable populations
What you can expect, if you move forward in the recruitment process:
Interview with People and Talent (1 hour)
Competency Interview with executive director and senior director (1 hour)
On-site interview with Clinic team (2 hours)
If fluent in Spanish a language evaluation test is required
Reference check
Offer!
Background check, credentialling, and onboarding
Americares does not and shall not discriminate based on race, color, religion, caste, tribe, creed, gender, gender identity, gender expression, age, national origin, genetic information, disability, pregnancy, marital status, sexual orientation, sex characteristics or military status, in any of its activities or operations. These activities include hiring and firing staff, selecting volunteers and vendors, and providing services. As a humanitarian organization, we provide help to people in need regardless of race, ethnicity, religion, or political affiliation.
Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.
To request a disability accommodation to participate in the job application or interview process, please contact us at [redacted].