NICE InContact Developer
Apply NowCompany: SysMind Tech
Location: El Segundo, CA 90245
Description:
- 5+ years of experience in working on Nice InContact Cloud solution.
- In Depth Knowledge in In-Contact cloud solutions
- NICE Studio Certified
- Knowledge of designing and development of strategies including SDLC, Agile, JIRA & IVR coding through In-Contact Studio,
- Telecom knowledge including cradle to grave call delivery as well as IVR call flow coding
- Ability to work on creating and writing APIs, some custom scripting.
- Good knowledge in writing SQL scripts
- Skills in Tools like, In-Contact Softphones(Max), Salesforce Integrations, In-Contact Call back tools, and supporting Quality Management and/or Speech Analytics
- Expertise in resolving issues and bug fixing
- Ability to articulate design to customers.