Program Manager (Identifies, Manages, Creates) | Hybrid San Bruno, CA

Additional Job Details :

• Strong Salesforce and Workfront operational experience
• Understands creative workflows in an enterprise, digital ecommerce environment
• Has strong attention to details, with analytical problem solving mindset
• Must have strong communication skills and can engage the audience during conducted trainings

Description:

Job description:

• We're looking for a program manager to work within our Creative Operations team.
• The successful candidate is curious, a problem solver and a creative thinker who will support the management and maintenance of the tools that are used within the Creative team.
• Must have at least 5 years experience in Salesforce and Workfront operational duties under an enterprise umbrella.
• Identifies and resolves technical problems, leads system and tool enhancements and implementations, and oversees daily operational tickets and issues.
• Manages and develops user guidance documentation and conducts trainings for creative & cross functional teams.
• Creates and compiles creative program and project reports as requested for the needs of the business.
• This candidate will collaborate with various business partners, internal and external to the creative team.
• Familiarity with creative workflows, marketing processes and creative production lifecycles.

What makes a candidate profile stand out to you?

• Minimum 5 years of operational experience within the Salesforce and Workfront environment on an enterprise level
• Salesforce & Workfront certified.
• Creative thinker, process & solutions oriented, can engage an audience at any user level for trainings and discourse.

How will they contribute to the project?

• Identifies and resolves Salesforce and Workfront related technical problems, leads system and tool implementations, integrations, enhancements and oversees daily operational tickets and issues.
• Manages and develops user guidance documentation and conducts trainings for creative & cross functional teams.
• Creates and compiles creative program and project reports as requested for the needs of the business.
• This candidate will collaborate with various business partners, internal and external to the creative team.
• Familiarity with creative workflows, marketing processes and creative production lifecycles.

What is the makeup of the team?

• This role will sit under the Lightbox Creative team (~NA+), under the Operations (~40) umbrella

Does the candidate need to be in a certain Client location/hub or remote?

• Yes, the candidate will need to be within proximity to any of the Client locations/hubs. (San Bruno, Los Angeles, Chicago, Bentonville & Hoboken)

Will a Client badge be needed at onset or in the future?

• Yes

If hybrid or in office role, how many days a week will the candidate need to come into the office?

• About 2-3x per week.
• Please note that candidates who will be working in Bentonville, AR, Reston, VA or some Texas locations must have a VendorSAFE BGC

Required Skills : Program Management,Manager
Additional Skills : Program Manager,ManagerThis is a high PRIORITY requisition. This is a PROACTIVE requisition