Manager on-site Support Team
Apply NowCompany: CivicMinds, Inc.
Location: Providence, RI 02902
Description:
What you develop:
What you bring:
What we offer:
- Directs, administers and controls the day to day activities of the on-site technical support team
- Primary on-site interface to the client and responsible for overall client satisfaction
- Support client during the daily activities of production with the machines and offer continuous improvement through their industrial life
- Implement improvements and fixes to our suite of machines
- Maintain regular contact with team located at the head office to receive support and provide updates
What you bring:
- 10 years' experience in machinery industry with experience in staffing, planning, and people management
- Bachelor degree or similar level of experience
- Strong customer service, interpersonal and excellent written and verbal communication skills
- Fast-thinking and know how to adapt quickly to any situation
- Must have a valid driver's license and a clean criminal record
- Previous shipbuilding experience is a plus
What we offer:
- Long track record of steady growth, new projects and great challenges every day.
- Competitive compensation and benefits package
- 401(k) pension plan, health, dental, vision and life insurance
- Dynamic international working environment.
- Entrepreneurial attitude and innovation mind set encouraged.
- Stable family company with long-term strategic development.
- Friendly atmosphere and teamwork.