Analytics Manager (Design, Implement, Build Reports) | Hybrid - Hoboken, NJ

Additional Details :

• The resource will lead in managing the interpretation, analytics reporting, and analysis for key insights & performance recommendations with Clientadvertisers.
• Should be an expert in SQL, code optimization, tableau.
• Create and lead client-facing analysis, including calls and in-person presentations, to drive data-driven best practices, recommendations, and guidance for ClientConnect's advertisers.
• Perform hands-on analysis and conduct in-depth investigations with the team, lead & execute end-to-end measurement projects, and make actionable recommendations to the business.
• Assist process improvement initiatives to scale data and measurement solutions.
• Contribute with building measurement/analytics tools and platforms reflect the best and most appropriate solutions available.

Description:

Responsible for defining, enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business.

Core Functions include:

• Design and build reports, scorecards and dashboards
• Data mining including heavy text mining for gaining insights from text
• Generate insights, trends and actionable recommendations, leading to implementation of initiatives and projects
• Ability to build relationships and work cross functionally within partners teams (including Business Intelligence, Customer Care, Customer Experience, Business Units)

Position Description

• This position is responsible for the operation of a department.
• An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
• Manages the development and execution of cross-functional projects (for example, systems, reporting, analytics) and analytics initiatives for Global Marketplace by partnering with business to determine needed capabilities to support global business strategies
• Evaluating existing systems capabilities and identifying strategic gaps
• Determining systems solutions that are sustainable
• Developing project plans based on business needs
• Working with project stakeholders to ensure alignment on project strategy and results
• Driving projects to completion and presenting results to leadership.
• Analyzes and interprets information to improve business efficiency and effectiveness by identifying industry data trends (for example, reputational metrics, seller scorecard indicators) and benchmarks
• Designing, coordinating, and implementing new reporting, analysis, and data-management solutions
• Providing guidance and advising on next steps based on insights objectives and research
• Proposing improvements for strategic and tactical initiatives (for example, driving experience scores, increasing reputation measures) and promoting the application of insights to support departmental and leadership decisions and goals

What are the top 3 skills needed/required?

• SQL Proficient, Python Proficient, Data Engineering and Data Modelling experience

What skills and/or experience would separate the top candidate?

• What makes a candidate profile stand out to you? SM: Data Engineering with Data Analytics experience

What will this person's day-to-day responsibilities be?

• The resource will lead in managing the interpretation, analytics reporting, and analysis for key insights & performance recommendations with Clientadvertisers.
• Should be an expert in SQL, code optimization, tableau.
• Create and lead client-facing analysis, including calls and in-person presentations, to drive data-driven best practices, recommendations, and guidance for ClientConnect's advertisers.
• Perform hands-on analysis and conduct in-depth investigations with the team, lead & execute end-to-end measurement projects, and make actionable recommendations to the business.
• Assist process improvement initiatives to scale data and measurement solutions.
• Contribute with building measurement/analytics tools and platforms reflect the best and most appropriate solutions available.

What is the project this person will be working on?

• He/She would be working for Customer Insights Analytics for WMC Fashion

How will they contribute to the project?

• Same as above day-to-day responsibilities

What is the makeup of the team? Could you please clarify this?
Does the candidate need to be in a certain Client location/hub or remote?

• Remote is okay for now

Will a Clientbadge be needed at onset or in the future?

• Yes

If hybrid or in office role, how many days a week will the candidate need to come into the office?

Required Skills : Web Analytics,Manager,Crystal Reports
Additional Skills : Organizational Design,Marketing Analytics Manager,Reports DeveloperThis is a high PRIORITY requisition. This is a PROACTIVE requisition