Analyst - Innovation and Solutions IV
Apply NowCompany: RICEFW Technologies, Inc.
Location: Chicago, IL 60629
Description:
JOB DESCRIPTION
Supports development and implementation of solutions to improve processes for below-the-wing activities and airport tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. This role includes experiences across the ramp airport journey, including planeside, transfer and sortation of bags, and during IRROPs scenarios.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience
Design and deliver solutions that bring an innovative approach and consider practical limitations
Manage project timeline and budget commitments effectively
Support testing strategy for new processes and tools
Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations
Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned
Collaborate with training, change management, and communications teams to develop and deploy informative and actionable materials to support project updates and deployments
SKILLS/ ABILITIES
Required
Strong verbal and written communication skills
Microsoft Office and analytical skills
Demonstrate agility managing through ambiguity and be adaptable in the face of change
Strong business acumen
Preferred
Demonstrated project planning and execution
EDUCATION AND/OR BACKGROUND
Required
Bachelor's Degree or equivalent work experience
EXPERIENCE
Required
2+ years of operations experience and/or project management experience
TRAVEL
International travel required
KNOWLEDGE
Required
Airport Operations
Required Skills : Project Management
Additional Skills : Product Manager
Supports development and implementation of solutions to improve processes for below-the-wing activities and airport tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. This role includes experiences across the ramp airport journey, including planeside, transfer and sortation of bags, and during IRROPs scenarios.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience
Design and deliver solutions that bring an innovative approach and consider practical limitations
Manage project timeline and budget commitments effectively
Support testing strategy for new processes and tools
Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations
Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned
Collaborate with training, change management, and communications teams to develop and deploy informative and actionable materials to support project updates and deployments
SKILLS/ ABILITIES
Required
Strong verbal and written communication skills
Microsoft Office and analytical skills
Demonstrate agility managing through ambiguity and be adaptable in the face of change
Strong business acumen
Preferred
Demonstrated project planning and execution
EDUCATION AND/OR BACKGROUND
Required
Bachelor's Degree or equivalent work experience
EXPERIENCE
Required
2+ years of operations experience and/or project management experience
TRAVEL
International travel required
KNOWLEDGE
Required
Airport Operations
Required Skills : Project Management
Additional Skills : Product Manager