Project Manager - Senior Information Technology

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Company: RICEFW Technologies, Inc.

Location: Providence, RI 02902

Description:

The Project Manager - Senior Information Technology role will work with the vendors, project managers, subject matter experts, internal and external technical and functional business stakeholders to:
  • Maintain master documentation of overall system functionality.
  • Manage multiple workstreams with multiple vendors and State stakeholders.
  • Work with multiple project managers on State and vendor teams to ensure timely and coordinated delivery of deliverables and various portions of the project.
  • Maintain integrated, master schedule.
  • Monitor timely completion of tasks by vendors and the State.
  • Document the application support procedures for internal and external users.
  • Monitor the documentation and quality of business processes and workflows developed.
  • Ensure comprehensive documentation is developed and maintained by the vendor.
  • This includes documentation on role-based permissions.
  • Procedures for adding/removing user accounts.
  • Reports identified by the Business stakeholders.
  • Review deliverables provided by vendors to ensure quality of deliverables prior to approvals.
  • Establish and maintain a RAID log.
  • Establish and maintain a RACI matrix along with the vendors and the State Project Management team.
  • Create and update weekly status reports.
  • Document and report on changes in scope of the project and ensure change control process.
  • Communicate delays and obstacles that may compromise or delay the project.
  • Provide periodic updates to State Project Management and Vendor Management teams on vendor performance and deliverables.
  • Manage budget and financial process of the program.
  • Schedule and facilitate project meetings and distribute meeting meetings, in coordination with vendor.
  • Oversee configuration of system per business specifications.
  • Oversee testing and validation of the system to ensure successful completion of configuration, regression, performance testing as well as planning of User Acceptance Testing.
  • Ensure vendor resolution of defects through the testing phase.
  • Work with Change Management and Agency Readiness teams to ensure training, delivery, and implementation of project initiatives.

  • Qualifications
  • 5+ years of experience with management or IT consulting firm; or similar industry.
  • Demonstrated experience on working on large implementation projects with multiple vendors.
  • Experience working in a team-oriented, collaborative environment.
  • Demonstrated leadership managing people.
  • Ability to elicit cooperation from senior management in multiple agencies.
  • Exceptional communication skills (both written and verbal) and time management skills (ability to multi-task while meeting deadlines).
  • Experience planning and executing migrations and decommissioning of legacy systems (mainframe, IBM/AIX, Oracle, ERP, etc.) to new platforms.
  • Experience in Agile project and SDLC management.
  • Recent experience managing Salesforce projects.
  • Recent experience in project management tools (JIRA and Confluence)
  • Recent experience using Microsoft collaboration tools (Teams, SharePoint, O3NA) preferred.
  • Working experience using ServiceNow
  • Prior State or Government experience a plus.
  • Project Management certification a plus.
  • Preference for candidates to follow the current model of 3 days onsite, 2 days remote work.
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