Development and Operations Engineer

Job Code - Development and Operations Engineer

Work Location - 1025 LENOX PARK BLVD NE Atlanta GA 30319

Duration - 1 year contract initially

Job Responsibility

• Production support and second level trouble shooting of incidents for mission critical high-performance applications
• second level outage response for mission critical high-performance applications
• Application performance monitoring, troubleshooting and corrective actions for mission critical high-performance applications
• 24x7 support during incidents and outages
• onboarding new applications/services for monitoring/support needs, identifying monitoring and dashboarding requirements

Primary / Mandatory Qualifications

• Overall Experience: 7+ experience performing Production Support for Mission Critical, high-performance applications
• 4+ years of experience using micro services on Kubernetes and Cloud environments
• Experience with analyzing logs in ELK using Lucene query language
• Experience in Java, Python, Shell Scripts, Microservices and Restful API Architecture
• Experience in managing application and setting up monitoring and alerting in Azure
• Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL
• Excellent written and verbal English communication skills to work in a Global team

Secondary / Desired Qualifications

• Agile, Lean Agile and/or Scaled Agile methodologies:
• Knowledge of Java, ReactJS, Spring & Spring Boot framework
• Familiarity with version control systems (Git, Bitbucket) and modern version control for use in continuous deployments
• Experience with visualization tools like Kibana and Grafana (EFK stack experience preferred)

Description

• Responsible for all aspects of technical projects/problems including but not all around production defects, enhancements, audit findings, reporting, requests, analysis and vendor management
• Projects/Problems are typically high value short term strategic projects that involve defects or enhancing technology, are highly complex and require tight coordination and integration with multiple internal Cricket partners as well as multiple external organizations and suppliers
• Responsible for providing overall direction and technical or analytical guidance of the project/problem to teams that span multiple internal and external organizations
• Takes action to direct problem analysis to resolution
• Works as a team member within Problem Management to (1) run individual small projects (2) complete those projects within an allotted/collaborative timeline and (3) understand/document initial description of the problem, impact(financial, fraud, customer experience etc), root cause analysis (RCA), resolution and validation
• Identifies key internal/external partners and stakeholders necessary for project/problem completion and work with those partners to understand and document overall strategy for execution of the projects/problems
• Advanced skills/experience in Excel, Power Point, Visio, and other various analytic applications. Experience with SQL, mS, and programming background are a plus
  • Implement and enhance Automation framework for delivery of web applications using Java, J2EE, Jenkins, Maven, Unix.
  • Provide infrastructure support to Developers and QA including Linux