Service Delivery Manager - Salesforce

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Company: RICEFW Technologies, Inc.

Location: Jacksonville, FL 32210

Description:

We are searching for a skilled Salesforce project manager to oversee the migration of a business critical application to the Salesforce platforms. In this role, you will be tasked with assisting with project scope, goals, milestones, and short-term objectives for the development team. You will also take charge of costs, client relations, and final approval.

To ensure success as a Salesforce project manager, you should be knowledgeable about the various Salesforce solutions and be skilled at leveraging the talents of your development team. A top-notch Salesforce project manager will be skilled in managing projects for Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce1.

Salesforce Project Manager Responsibilities:
  • Analyzing briefs and project requests from clients.
  • Assessing risks, opportunities, deliverables, and threats for projects.
  • Developing goals, tasks, and plans of development for Salesforce projects.
  • Liaising with clients and management about timelines, costs, and project objectives.
  • Managing a team of developers and consultants in developing Salesforce projects.
  • Developing metrics for each project to determine paths to success.
  • Communicating and acting as the first point of call for clients.
  • Conducting regular project meetings with your development team.
  • Ensuring that your team produces work that adheres to Salesforce's best-design principles.
  • Guiding and mentoring your team to achieve project outcomes.

Salesforce Project Manager Requirements:
  • A bachelor's degree in business management, project management, or a related field.
  • Certification in Salesforce administration or development.
  • A minimum of 3 years' experience in project management or professional services.
  • Excellent planning and strategic abilities.
  • Organized and meticulous in your work.
  • Strong leadership and interpersonal skills.
  • A dynamic and adaptable mindset.
  • Professional and deadline-oriented.
  • Strong communication and presentation skills.
  • Ability to multitask and manage several projects at once.

Required Skills : Architecture
Additional Skills : Project Manager

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