Five 9 Sr Developer
Apply NowCompany: SysMind Tech
Location: Chicago, IL 60629
Description:
* Having 2 Plus Years of IT experience and all-around Contact Center Technology.
* Hands on Experience on Contact Center and Five9 cloud contact center.
* Well aware with IVR flows, Five9 platform to manage inbound and outbound communication.
* Handling and troubleshooting issues related to Five9, Clearview, Salesforce.
* Hands on experience for Rule Configuration and Workflow creation / Modifications.
* Writing technical / Process specifications and design documents
* Excellent problem solving, debugging and performance tuning skills
* Should have experience in production support
* Good verbal and written communication skill
* Ability to drive tperson meeting with customers/vendors
* Hands on Experience on Contact Center and Five9 cloud contact center.
* Well aware with IVR flows, Five9 platform to manage inbound and outbound communication.
* Handling and troubleshooting issues related to Five9, Clearview, Salesforce.
* Hands on experience for Rule Configuration and Workflow creation / Modifications.
* Writing technical / Process specifications and design documents
* Excellent problem solving, debugging and performance tuning skills
* Should have experience in production support
* Good verbal and written communication skill
* Ability to drive tperson meeting with customers/vendors