Senior Analyst, Systems Analysis
Apply NowCompany: Edward Jones
Location: O Fallon, MO 63366
Description:
What are your top 3 required technical skills?
Knowledge of Common Operating Systems (Office, Mainframe) Customer Support (Emphasis on the customer mindset) Systems Configuration and Applications experience
What are a couple of desired/nice to have skills?
JCL coding and management Quantitative Analysis and Calculating Query Experience (Splunk, SQL, Enterprise Reporting) Familiar with ISO 8583 and IPM message formats
What soft skills would you like to see in a candidate?
Job Description Summary
"Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Responsible for customized production configurations for existing and new customers
Accountable for integrating new products into the global implementation framework
Provides internal partners with technical expertise on implementation plans and release requirements
Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services
Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources
Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts
Interprets and translates customer requests into parameter values across Mastercard internal systems to ensure compliance with Mastercard's processing standards, specifications and rules
Contributes to process improvement efforts and initiatives to enhance the customer experience
Leverages technical expertise to explain technical concepts to senior team members
Provides training or explanations to extended team, internal Mastercard teams and potentially customers on Mastercard processing, products and services.
Leads medium-sized projects/initiatives as an individual contributor with knowledge of Mastercard's products/services and implementation standards
May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area
All About You
Extensive experience configuring production environments
Successful track record contributing subject matter expertise to influence configuration project activities
Established ability resolve complex or unusual customer configuration inquiries
Experience communicating technical concepts to senior team members"
Required Skills :
Basic Qualification :
Additional Skills :
Candidate must be your W2 Employee :No
Interview Process :
Additional Keywords :
Degree Requirements :
Certification Requirement :
Minimum Experience (In Years) :0
Travel Requirements :
What are a couple of desired/nice to have skills?
What soft skills would you like to see in a candidate?
- Leadership Mentality with a desire to want to improve the team.
- Active team member who consistently seeks ways to improve processes or new opportunities
- Willingness to learn and teach based on capabilities
- Professional and friendly demeanor
Job Description Summary
"Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Responsible for customized production configurations for existing and new customers
Accountable for integrating new products into the global implementation framework
Provides internal partners with technical expertise on implementation plans and release requirements
Configures production environments to integrate technical knowledge and functional relationships of all systems, products and services
Addresses and resolves complex or unusual customer inquiries and issues escalated by more junior resources
Serves as a subject matter expert on implementation and configuration project activities and provides technical guidance to assist with troubleshooting efforts
Interprets and translates customer requests into parameter values across Mastercard internal systems to ensure compliance with Mastercard's processing standards, specifications and rules
Contributes to process improvement efforts and initiatives to enhance the customer experience
Leverages technical expertise to explain technical concepts to senior team members
Provides training or explanations to extended team, internal Mastercard teams and potentially customers on Mastercard processing, products and services.
Leads medium-sized projects/initiatives as an individual contributor with knowledge of Mastercard's products/services and implementation standards
May act as vertical lead to provide mentorship and guidance for the more junior colleagues within a particular focus area
All About You
Extensive experience configuring production environments
Successful track record contributing subject matter expertise to influence configuration project activities
Established ability resolve complex or unusual customer configuration inquiries
Experience communicating technical concepts to senior team members"
Required Skills :
Basic Qualification :
Additional Skills :
Candidate must be your W2 Employee :No
Interview Process :
Additional Keywords :
Degree Requirements :
Certification Requirement :
Minimum Experience (In Years) :0
Travel Requirements :