Business Analyst II

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Company: TriOptus LLC

Location: Bowie, MD 20721

Description:

Business Analyst II

Duties and Responsibilities:
Performs Business Requirements Gathering, Market Research, User Groups, Product Management
Works with client to understand their requirements of the system;
Document and maintain deliverables (requirements document, Configuration Design Document, etc.);
Document process workflow and assist with solution design;
Works with Product development to communicate the client's needs and provide business case for enhancement requests;
Build and configure system based on design;
Ensuring configuration meets requirements and works as expected;
Accountable for assigned functional track and deliverables, and assist QA and Support with understanding Client needs;
Creating and maintaining deliverables within assigned area;
Participates in testing the product before it is released to the client;
Assist in triaging escalated system defects and/or providing clarification on defects and works to resolve them;
Collaborate and provide support to teams during implementation as well as post go live;
Provide support to SME's for client training initiatives;
Provide support for internal training events as necessary;
Relies on experience and judgment to plan and accomplish goals;
A wide degree of creativity and latitude is expected;
Develop requirements for data mapping and data loading processes. Execute data mapping/loading requirements and reconcilement of such activities;
Act as subject matter expert to key stakeholders.
Maintain compliance with olicies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided for achieving operational and financial success of the Employer.

Job Requirements:
Minimum of 4 years of experience as a software business analyst;
Minimum of 1 year of experience in a healthcare/specialty pharmacy related environment;
Must be familiar with healthcare/pharmacy system designs and concepts;
Possesses excellent communication, organizational and observational skills;
Proficient problem-solving skills with good judgment and decision making;
Must be goal-oriented and focused;
Work well as a member of a team;
This person will be doing more of gathering business requirements, market research, Product Management;
Experience with data management, data analysis and visualization tools;
Familiarity with databases and SQL is a plus;
Strong organizational skills and attention to detail, comfortable working with minimum direction;
Adaptable to changing organizational requirements and priorities and supportive of a diverse work force;
Ability to collaborate with others in diplomatic, tactful manner, while exercising sensitivity and discretion as needed;
Advanced PC skills (Excel, PowerPoint, Word, Visio, and other programs); and
Excellent written and verbal communication skills.

Physical Demands and Work Environment:
Sedentary work (i.e., sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions
Subject to inside environmental conditions; and
Travel for this position will include less than 5% locally usually for training purposes.

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