AV Systems Engineer
Apply NowCompany: Wingstop Inc.
Location: Addison, TX 75001
Description:
ROLE PROFILE DESCRIPTION
WHO WE ARE
We're not in the wing business. We're in the flavor business. It's been our mission to Serve the World Flavor since we first opened in 1994, and we're just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else - our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
WHAT WE'LL NEED
The AV Systems Engineer will take charge of all audiovisual solutions across the Wingstop headquarters. This individual will be responsible for the implementation, operation, and maintenance of all AV systems in the Media Studio, all-hands area, numerous conference rooms, and building-wide audio systems. The ideal candidate will have extensive experience with live audio mixing, PTZ camera control, AV networking, and managing audio systems throughout a facility, ensuring seamless operations during live events, meetings, productions, and daily use.
WHAT YOU'LL NEED
WHO YOU ARE
HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.
HUNGRY: There's a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.
SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.
SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team.
ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.
BENEFITS
FLAVOR PERKS:
FUN IS THE BEST FLAVOR:
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
WHO WE ARE
We're not in the wing business. We're in the flavor business. It's been our mission to Serve the World Flavor since we first opened in 1994, and we're just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else - our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
WHAT WE'LL NEED
The AV Systems Engineer will take charge of all audiovisual solutions across the Wingstop headquarters. This individual will be responsible for the implementation, operation, and maintenance of all AV systems in the Media Studio, all-hands area, numerous conference rooms, and building-wide audio systems. The ideal candidate will have extensive experience with live audio mixing, PTZ camera control, AV networking, and managing audio systems throughout a facility, ensuring seamless operations during live events, meetings, productions, and daily use.
- Manage and optimize all audiovisual systems at Wingstop's headquarters, focusing on the Media Studio, all-hands area, and conference rooms.
- Oversee control room operations, ensuring the functioning of systems like Tri Caster, PTZ, cameras, microphones, and lighting control via ETC Color Source.
- Manage and oversee the AV network, utilizing technologies that 12-SDI, NDI, and Dante for high-quality video and audio distribution.
- Lead and support the maintenance of all existing AV Systems, including Zoom Rooms, ensuring they perform consistently to meet use needs.
- Manage the Lencore sound masking system and it's integration with the building's Rockbot music system, maintaining these systems to ensure they operate across the facility.
- Serve as first point of contact for all building audio and video needs.
- Collaborate closely with stakeholders to set up and support their meetings or events in the studio or the all-hands area. This includes providing audio mixing, video control, and lighting management for key events like the monthly podcast, live media interviews, earnings calls, and large format gatherings.
- Coordinate installations, expansions, or upgrades of AV Systems and Zoom Rooms, working with internal teams and vendors to ensure smooth execution and operation.
- Create and maintain standard operating procedures for end users.
- Provide hands on training to end users as needed.
- Resolve and respond to critical AV issues during live events and business-critical operations.
WHAT YOU'LL NEED
- B.S. degree in Audio Engineering, Computer Science, Information Technology or a related field preferred, and/or 5+ years of proven work experience in AV systems engineering
- Expertise in Audio Mixing, PTZ Camera Control, and Lighting Control.
- Deep Understanding of 12G-SDI, NDI, and Dante Technologies.
- Ability to manage and maintain complex AV Systems.
- Certification of AV-Related fields such as CTS, Dante or Crestron, or other industry-related certifications are a plus.
- Strong problem-solving skills with attention to detail.
- Strong verbal and written communication skills with the ability to interact with both technical and non-technical stakeholders
- Strong expertise Microsoft Office Suite, particularly PowerPoint, preferred.
WHO YOU ARE
HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.
HUNGRY: There's a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.
SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.
SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team.
ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.
BENEFITS
FLAVOR PERKS:
- Unlimited paid time off for exempt employees
- One paid volunteer day of your choice
- Competitive bonus structure for eligible roles
- Team member stock purchase plan
- Health savings or flexible spending account options
- 401k - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
- Comprehensive medical, dental, and vision benefits
- Basic life and AD&D insurance provided
- Pet insurance
- Education Assistance
- Wellness reimbursement program
- Paid maternity and paternity leave
FUN IS THE BEST FLAVOR:
- Lunch provided every Tuesday and Thursday in office
- Work from home Fridays
- Discount on Wingstop gift cards
- Discounted onsite dry cleaning
- Discounted onsite car detailing
- Onsite game room and patio
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.