Strategic People Resources Partner II

The Strategic People Resources Partner will serve as an internal consultant to employees involved in the day-to-day business and operations. In this role, you'll have the opportunity to work on a wide array of People matters, such as strategic human capital planning, employee relations/investigations, employee engagement, and career development. The SPRP acts as a first point of contact for managers/supervisors, employees and leadership for assigned business areas and provides advice on HR related matters. You will collaborate with payroll, compensation, benefits, talent management, learning and development, and shared services in this role. SPRP is instrumental in helping to drive the Goodwill of the Finger Lakes (GFL) mission and values of Live Goodwill Blue to help achieve maximum organizational performance.

This position requires a highly motivated person who is proactive and passionate about problem solving and finding human capital business solutions. Equally important is the ability to work cross-functionally enterprise-wide and balance the business priorities. This position requires hands-on-tactical work and client service as well as strategic. Strong experience in multiple Human Resources disciplines is necessary and one must demonstrate strategic human resources business acumen.

This position is under the leadership of the Chief People and Culture Officer. It includes developing and executing strategies and methods that will directly impact positive employee engagement, managing employee relations, productivity & performance, the employee life cycle and more.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as an internal consultant by analyzing and recommending solutions to the People Resources teams. Proactively identify issues and solutions to continuously improve the people resources infrastructure.
• Facilitate regular recurring meetings with assigned business groups to identify and implement efforts to improve performance and culture.
• Assist in the development and implementation of GFL policies, procedures, and programs under the direction of the Chief People & Culture Officer.
• Advise leaders and employees on the interpretation and application of GFL policies and procedures.
• Manage and resolve complex and bespoke employee relations issues. Conduct effective, thorough, and objective investigations, including management and tracking.
• Analyze trends and metrics in partnership with the People Resources Team to develop solutions, programs, and enhance policies.
• Prepare reports and studies to meet business and department objectives.
• Assist with assessments and development of strategies to address issues of workflow improvement and/or organization structure for assigned business groups.
• Conduct periodic audits of people resources activities to ensure compliance with laws, policies, and procedures.
• Support leadership and employees in assigned groups in performance management, compensation benchmarking, employee recognition programs, and workforce planning initiatives.
• Work closely with leadership and employees to improve business work relationships, build morale, and increase productivity and retention, embracing the values and culture to support continued growth and success.
• Maintain employee records and required compliance documentation.
• Participate in developing department goals, objectives, and systems.

Requirements:

• Bachelors degree in human resources, business or other related field.
• A minimum of five years of direct applicable experience in human resources as a business partner, consultant, or generalist

• In-depth knowledge of labor laws including FMLA, Equal Employment Opportunity, ADA, Reasonable Accommodations, wage & hour, etc., and HR best practices
• People oriented and driven.
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Excellent written and oral communication skills.
• Strong client service skills with the ability to interact with all levels of management.
• Critical thinking and problem-solving skills.
• Applicable knowledge of equity, diversity, and inclusion to promote a culture of belonging.
• SHRM SC, SCP, GPR or HRI qualifications preferred but not required.

REASONING ABILITY:

Able to define problems, collect data, establish facts, analyze, and draw valid conclusions. Interprets an extensive variety of instructions and deals with several abstract and concrete variables simultaneously.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is routinely required to do computer keyboarding and/or generate other written communication and to be an effective verbal communicator. The employee must be able to perform training and other responsibilities throughout Goodwill of the Finger Lakes' territory, as needed.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Local and regional travel is required.