Regional Envision Manager

Job Description

**This position is not open for outside agency submittals**

Regional Envision Manager

$100,000-$105,000/year

Quarterly Bonus Eligibility

Trulite is GROWING!We are looking for Regional Envision Manager, responsible for shower door/store front/hardware department, to be out of the Sunbelt Region. Trulite is a progressive leader in the glass and aluminum building materials industry, and we thrive to be the employer of choice in the communities we operate in. Our priority is to drive a culture that is collaborative, high energy, customer and team focused and relies on trust and transparency up and down the organization. Our success comes from our employees, and we empower our employees to bring their experience and input to the table. If this is the type of environment you are looking for, then Trulite is the team you want to join.

WHO YOU ARE :

• Likes a challenge
• Proactive and self-motivated
• Deadlines are always met
• Leadership is part of your DNA
• owning their decisions and driving their teams to succeed
• excellent written and verbal communication skills

SKILLS YOU BRING :

• 5 plus years of Customer Service or relevant experience and High School Diploma or equivalent required.
• 5 years supervisory/management experience in managing and leading a customer service organization of 15 plus resources preferred.
• Manufacturing experience required. Related glass industry experience preferred.
• Must be able to multi-task, organized, efficient, and accurate.
• Self-motivated and goal-oriented person with a drive to succeed to maximize business results.
• Fosters a whatever it takes attitude to get the job done attitude.
• Must have excellent communication (written and oral), interpersonal, time management, and conflict management skills.
• Experienced user of Microsoft Office 365 suite.
• Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Must be able to perform the duties and responsibilities with or without reasonable accommodation.
• Must pass criminal background check.
• This position is not eligible for sponsorship.

WHAT YOU WILL BE DOING:

• Manage and coordinates activities of workers in the Envision Customer Service departments.
• Oversees, onboard and/or conducts training of new or existing employees to include processes, work methods, and procedures.
• Introduces new products to verify conformance to company specifications and service to customers.
• Provides employees with timely and accurate feedback of performance reviews, disciplinary problems, material shortages, equipment problems etc. when required or appropriate.
• Interview, Onboard, and exit employees as needed.
• Responsible for retention, training and continued development of hourly and exempt employees
• Interfaces with team members on a daily basis, involved with decisions concerning all aspects of customer service, production and sales to drive customer improvement and overall satisfaction.
• Ensures on-time delivery, management of the flow of raw materials and inventory to meet customer commitments.
• Subject Matter Experts on all products, codes and systems (Axapta, Support Center Plus, etc.)
• Handles internal and external customer issues in a professional and timely manner.
• Responsible for ensuring teams performance of time-sensitive daily order entry and price quotes.
• Responsible for adhering to product and customer specifications.
• Maintains compliance with all required employment laws and OSHA regulations and policies.
• Provides timely and accurate management reporting.
• Works closely with the sales team to ensure estimating adheres to standards, processes, and key performance indicators.

WHY TRULITE :

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you experience a non-occupational injury.

We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.