Client Systems Engineer (Int)

ECS is seeking a Client Systems Engineer (Int) to work in our Morgantown, WV office Please Note: This position is contingent upon [contract award].

ECS is seeking a qualified Client Systems Engineer (Int) to support trans-formative science and technology solutions for the Department of Energy.

Roles and Responsibilities include:

• Install, configure, maintain, update, manage, and refine information systems.
• Ensure system components maintain compliance with DOE requirements.
• Examine enclave vulnerabilities and determine actions to mitigate them.
• Coordinate and/or provide support for all enclave applications and operations.
• Support out-of-band patching and upgrades; which may require non-standard working hours.
• Recommend, schedule, and/or implement repairs within the enclave environment.
• Develop and maintain images for virtual desktops and servers.
• Evaluate system performance and make appropriate recommendations.
• Schedule and perform backups on all enclave systems.
• Conduct functional, interoperability, and security testing.
• Analyze system performance for potential security problems.
• Participate in technical incident response and security assessment activities.
• Support the development of cyber security policies, procedures, and standards.
• Provide knowledge transfer to team members and clients as needed.
• Travel to data centers as needed for maintenance.
• Architect, design, implement, and maintain Cloud solutions and new capabilities in AWS and/or Azure.
• Leverage a variety of automation, instance, and/or container, orchestration, security, and native/non-native Cloud services for large DOE program(s).
• Assist in partner network integration, testing, and monitoring.

Daily activities include:

Coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Maintain network infrastructure standards including network communication protocols such as TCP/IP. Provide technical consultation, training and support to IT staff as designated by the government.

General Description of Benefits

• Bachelor's Degree in computer science, information technology, engineering, or related field AND two years of related work experience AND one or more entry/mid-level certifications (e.g., Microsoft 365 Associate Level, CompTIA Linux+ etc.,)

OR

• Associate's Degree in computer science, information technology, engineering, or related field AND four years of related work experience AND one or more entry/mid-level certifications (e.g., Microsoft 365 Associate Level, CompTIA Linux+ etc.,)

OR

• Six years of related work experience AND one or more entry/mid-level certifications (e.g., Microsoft 365 Associate Level, CompTIA Linux+ etc.,)
• Must be eligible to obtain and maintain a Top Secret or DOE Q clearance throughout the life of the contract.
• Must be a US Citizen per contract.
• Must currently live in Morgantown, WV or willing to relocate.
• Ability to work independently and as part of a team.
• Demonstrated experience troubleshooting/configuring Linux Operating systems (CentOS/RHEL and Ubuntu).
• Experience working with AWS Cloud services and technologies including EC2, S3, RDS, EKS, VPC, and IAM or Azure Cloud services including VM, Storage account, RDS, AKS, VNet, and Entra ID.
• Proficiency in supporting Linux and Windows endpoint operating systems.
• Experience with Cloud networking, and troubleshooting Cloud networking environments (IP networking, DNS, VPN, Gateway, and load balancing).
• A solid understanding of firewalls, NAT, SSL/TLS, etc.
• Hands-on experience configuring and implementing backup procedures and policies.
• Demonstrated ability to understand the system and its environment of operation.
• Hands-on technical knowledge and capabilities, including:
• Linux engineering (bash scripting, performance tuning).
• Backup software (configuring, troubleshooting).
• Networking (subnetting, planning).
• Experience troubleshooting/implementing OS and application-level STIG compliance.
• Understanding of network-level configuration and security, including firewalls, switches, and VPNs.
• Ability to interface with all staff levels (peers, end-users, customers, executive management).
• Demonstrated ability to communicate clearly and effectively, both orally and in writing.
• Demonstrated ability to expertly balance multiple, competing priorities and execute accordingly.